topic Re: Cancel services in Get Support

Cancel services

Randy1964 — Thu, 28 Apr 2022 21:26:54 GMT

need to cancel service

Re: Cancel services

JK8 — Thu, 28 Apr 2022 18:07:14 GMT

@Randy1964

To cancel account either port your number out or call 611 to remove autopay or log into self service and remove your credit card. Your account will close automatically 90 days from your next renewal date.

Re: Cancel services

darlicious — Thu, 28 Apr 2022 18:51:14 GMT

@Randy1964

Porting your number to another provider automatically cancels your service and account.
Removing your autopay card and allowing your service to suspend for non payment at renewal will cancel and deactivate your account 90 days after your last day of paid service.
Or you can remove your personal identifiers from the account and allow someone else take over your account. The old rewards program is a desirable account to have and this would also continue to allow your referrer to recieve their referral reward.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include in your private messaging only your full name, address, email, phone # and 4 digit acct pin #.

Re: Cancel services

JL9 — Thu, 28 Apr 2022 20:47:48 GMT

Do you have the old rewards program? If so how long have you been a PM customer and what rewards are you getting?

Re: Cancel services

hTideGnow — Fri, 29 Apr 2022 16:26:19 GMT

@JL9 wrote:
Do you have the old rewards program? If so how long have you been a PM customer and what rewards are you getting?

Hi @JL9 Haha.. if you offer to take over the account, you should be more specific. LoL

Re: Cancel services

JL9 — Fri, 29 Apr 2022 16:53:13 GMT

lol it would take one hell of a rewards line up