topic Re: $2 credit for autopay in Get Support

$2 credit for autopay

Frykast — Thu, 28 Apr 2022 04:27:45 GMT

I am set up for autopay, but have not been receiving the $2 monthly credit for doing so. My question is why not?

Re: $2 credit for autopay

JK8 — Thu, 28 Apr 2022 04:31:19 GMT

When did you activate at PM? Starting January 25th, all new customers are on the Points system where there is no $2 credit at renewal for autopay.

Re: $2 credit for autopay

LeePublic — Thu, 28 Apr 2022 04:33:25 GMT

You could be on the new Points program: More info here:

https://productioncommunity.publicmobile.ca/t5/Announcements/Introducing-Public-Points-Rewards/td-p/778425

Re: $2 credit for autopay

ShawnC13 — Thu, 28 Apr 2022 04:37:05 GMT

Autopay depends on when you activated with Public Mobile. There is a new Points system that no longer pays a $2 credit for autopay. Instead you get 5% back in points. If you activated after Jan 25, 2022 you are on the new points system

Re: $2 credit for autopay

JL9 — Thu, 28 Apr 2022 06:17:24 GMT

What plan do you have? If it is say $25, you would get 1.25 points which is the equivalent of $1.25

Re: $2 credit for autopay

computergeek541 — Thu, 28 Apr 2022 08:30:40 GMT

unnecessary repetition