topic Re: Plan & Data Addons Page is Down in Get Support

Plan & Data Addons Page is Down

fgoncalves — Wed, 27 Apr 2022 23:54:59 GMT

When I try to access this option I receive this error:

Oh no!
It looks like something went wrong, but don’t panic.

Log out and then log back in again to continue. Or return to the Login Page

Cannot purchase add-ons.

Re: Plan & Data Addons Page is Down

dabr — Wed, 27 Apr 2022 23:57:48 GMT

@fgoncalves PM's website seems to suffer from a lot of glitches and they seem to be becoming more frequent unfortunately.

Try clearing your browser cache/cookies and use incognito/privacy mode or even another browser. Otherwise wait an hour or so before making another attempt.

Re: Plan & Data Addons Page is Down

hairbag1 — Thu, 28 Apr 2022 00:06:46 GMT

@fgoncalves wrote:
When I try to access this option I receive this error:

Oh no!
It looks like something went wrong, but don’t panic.
Log out and then log back in again to continue. Or return to the Login Page

Cannot purchase add-ons.
fg

The Purchase Add-ons have been glitchy all day...but seems to be working for me now in the west anyhow.

Make sure you load $$ in to Available Funds...then buy your desired add-on when its working.

Re: Plan & Data Addons Page is Down

Meow — Thu, 28 Apr 2022 00:06:50 GMT

No issues here.

Try another browser; clean cache, cookies; try incognito mode.

Re: Plan & Data Addons Page is Down

JL9 — Thu, 28 Apr 2022 00:27:32 GMT

It was down earlier but working as well, keep checking periodically

Re: Plan & Data Addons Page is Down

fgoncalves — Thu, 28 Apr 2022 02:34:49 GMT

Just tried seems to be back

Re: Plan & Data Addons Page is Down

computergeek541 — Thu, 28 Apr 2022 03:34:42 GMT

self given solution removed