topic Text in Get Support

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Michaelap — Wed, 27 Apr 2022 18:20:45 GMT

Can’t send or receive text messages

JK8 — Wed, 27 Apr 2022 18:22:08 GMT

Try rebooting phone, resetting network settings, reinstalling SIM card.

Also clear the cache on the messaging app.

hairbag1 — Wed, 27 Apr 2022 18:22:42 GMT

More info please...have you recently ported from a previous cell provider ?

hTideGnow — Wed, 27 Apr 2022 18:32:26 GMT

HI @Michaelap A lot more info needed

iPhone? Android?

calls and data working?

which area you are at?

You tried reboot the phone?

did you try to put your SIM in another phone?

did you just join and have problem? or it was working with your PM SIM before?

umnikke8 — Wed, 27 Apr 2022 19:11:52 GMT

Known outage at Telus

JL9 — Wed, 27 Apr 2022 19:26:02 GMT

We will be able to lead you in the right direction with a few more details