topic Re: Puk code in Get Support

Puk code

cholon13 — Wed, 27 Apr 2022 11:15:16 GMT

How can I get the puk code in my public mobile account

Re: Puk code

computergeek541 — Wed, 27 Apr 2022 11:16:57 GMT

@cholon13

You can't get your SIM card's PUK by going into your account. A CSA needs to be asked.

Re: Puk code

softech — Wed, 27 Apr 2022 11:38:01 GMT

@cholon13 what was the exact PUK you are looking for?

if it is SIM Card PUK, PUK of SIM PIN, you can open a ticket with direct link here:

https://urlshortner.tiia.ai/Oyn1L6

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

If it is "SIM network PIN blocked. Enter SIM network PUK." and you have a Samsung phone, you have to contact Samsung Support at 1-800-726-7864

It doesn't sound like it , but if it is "SIM network unlock PIN", then it is a carrier unlock code it is asking for and you need to contact your previous provider for the unlock PIN

Re: Puk code

Spudster — Wed, 27 Apr 2022 12:36:22 GMT

@cholon13

Click on the below and chat with SIMon chatbot writing only, "need PUK"

https://www.publicmobile.ca/en/on/get-help

From there, follow the exact instructions the chatbot gives you.

Re: Puk code

JL9 — Wed, 27 Apr 2022 15:13:21 GMT

Are you a PM customer or did you recently leave?