topic Re: Tethering Has Been Disabled/Is Broken in Get Support

topic Re: Tethering Has Been Disabled/Is Broken in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177478#M54675 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/51">@makkahn28</a>, it is not an APN related issue.  With whatever APN we had on our phones, everything was working up until a few days ago.  The APN settings didn't self corrupt on all our phones.  Anyway, the techs are on it. </P><P> </P><P>Update:  I just receive a phone call from Public Mobile tech support.  I learned a little about the two APNs and their differences at the network end.  Apparently isp.mb.com was supposed to be the "official" tethering APN.  Those wanting to use tethering were supposed to be asked to use this APN.  This APN incorporated some information logging on tethering for monitoring, potentially marketing purposes.  The non tethering APN sp.mb.com also supports tethering as they don't block it.  So unless customers "got the memo" about using the tethering APN, it is really a free for all.  Recently, the network problem they have been having was with the isp.mb.com APN.  People were to migrate over to the sp.mb.com.  I guess the problem grew and tethering is being affected on the sp.mb.com.  I tried a tethering session with the tech.  He did some diagnostics and got some data points.  The traffic bung up is definitely at the network end.  He detected some brief requests to websites and then things stopped.  Its back to the drawing board.  Stay tuned.  If I get any more information, I will post it.  <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/16847">@sheytoon</a>, if you are around, we sure could use some of your expert networking knowledge here. </P><P> </P><P>Update 2:  I just received another call back from tech support.  They believe that they have found and resolved the problem that is breaking tethering.  I don't have a device to do a tethering test at the moment and so I will try at home tonight.  Others who had problems with tethering, please try and report status.  Use the sp.mb.com APN, include default,dun in the APN type.</P> Fri, 11 Aug 2017 20:59:28 GMT will13am 2017-08-11T20:59:28Z Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177430#M54664 <P>I've been tethering with public mobile for months. It stopped working this week. I know it's not my phone as I used other people's SIM cards in my phone flawlessly.  I've looked into forum posted but everything seems to be from years ago and involve messing with your APN settings. Nope. I need this resolved ASAP. </P><P> </P> Tue, 04 Jan 2022 19:28:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177430#M54664 gflarity 2022-01-04T19:28:51Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177434#M54665 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/29423">@gflarity</a>, I am experiencing the same thing.  There have been a few threads created on this topic.  Some people have reported that they lost tethering but got it back.  I have not been so lucky myself.  I have inquired about the problem and they opened up a ticket to investigate.  It has been a couple of days and still no resolution. </P> Fri, 11 Aug 2017 14:48:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177434#M54665 will13am 2017-08-11T14:48:48Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177448#M54666 <P>Thanks for the info. I'll be switching my entire family if I don't get prompt response to this. This is core functionality and I expect a higher level of support than having to post in a forum. I don't mind not having a number to call, but this is ridiculous.</P> Fri, 11 Aug 2017 15:48:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177448#M54666 gflarity 2017-08-11T15:48:25Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177459#M54667 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/29423">@gflarity</a> wrote:<BR /><P>Thanks for the info. I'll be switching my entire family if I don't get prompt response to this. This is core functionality and I expect a <STRONG>higher level of support than having to post in a forum</STRONG>. I don't mind not having a number to call, but this is ridiculous.</P><HR /></BLOCKQUOTE><P> </P><P> </P><P> </P><P>You can directly <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">contact the @Moderator_Team</A> for assistance with problems that need technical back end support or account access. (The mods are PMs customer service reps.)</P><P>Include all relevant data, like account number, phone number etc.</P><P> </P><P>For more information on contacting them check out: <A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_self">https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452</A></P> Fri, 11 Aug 2017 17:09:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177459#M54667 wetcoaster 2017-08-11T17:09:53Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177461#M54668 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/29423">@gflarity</a> <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/16361">@will13am</a> A friend and I had this issue yesterday. We both use iPhones and the "cure" was to change our APN setting to sp.mb.com from isp.mb.com.</P><P>This has affected several people and I understand PM's tech team is looking for the cause.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/Discussions/Tethering-is-not-working/td-p/176820/page/4" target="_self">https://productioncommunity.publicmobile.ca/t5/Discussions/Tethering-is-not-working/td-p/176820/page/4</A></P> Fri, 11 Aug 2017 17:01:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177461#M54668 Luddite 2017-08-11T17:01:43Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177464#M54669 <P>Thanks luddite, will try that.</P> Fri, 11 Aug 2017 17:13:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177464#M54669 gflarity 2017-08-11T17:13:26Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177467#M54670 <P>Thanks wetcoaster. It's nice to have a easy to click link the instructions below are just ridiculous.</P><P> </P><P><A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank">https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452</A></P> Fri, 11 Aug 2017 17:25:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177467#M54670 gflarity 2017-08-11T17:25:41Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177468#M54671 I have the same tethering problem. It worked flawlessly for 3 weeks but no longer works. Fri, 11 Aug 2017 17:25:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177468#M54671 sb4699 2017-08-11T17:25:56Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177469#M54672 <P>My APN is already sp.mb.com <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> Fri, 11 Aug 2017 17:30:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177469#M54672 gflarity 2017-08-11T17:30:51Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177471#M54673 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/3757">@Luddite</a> wrote:<BR /><P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/29423">@gflarity</a> <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/16361">@will13am</a> A friend and I had this issue yesterday. We both use iPhones and the "cure" was to change our APN setting to sp.mb.com from isp.mb.com.</P><P>This has affected several people and I understand PM's tech team is looking for the cause.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/Discussions/Tethering-is-not-working/td-p/176820/page/4" target="_self">https://productioncommunity.publicmobile.ca/t5/Discussions/Tethering-is-not-working/td-p/176820/page/4</A></P><HR /></BLOCKQUOTE><P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/3757">@Luddite</a>, the APN isp.mb.com does not seem to work on android devices.  All data stops working, not just tethering.  I sent a message to the moderator team to followup on my ticket from two days ago  concerning the tethering problem.  Simon responded back saying that this is a system wide issue affect a lot of the customer base and it is being worked on.  I was told the problem should be resolved shortly.  So, I think we just need to sit tight. </P> Fri, 11 Aug 2017 17:48:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177471#M54673 will13am 2017-08-11T17:48:58Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177477#M54674 <P>Hi. Please try these</P><P> </P><DIV class="lia-linear-display-message-view"><DIV class=""><DIV class="lia-panel-message message-uid-11086"><DIV class="lia-message-view-wrapper lia-js-data-messageUid-11086 lia-component-forums-widget-message-view-two"><DIV class="MessageView lia-message-view-forum-message lia-message-view-display lia-row-standard-read lia-thread-reply lia-list-row-thread-solved lia-message-authored-by-you"><DIV class="lia-quilt lia-quilt-forum-message lia-quilt-layout-two-column-message"><DIV class="lia-quilt-row lia-quilt-row-header"><DIV class="lia-quilt-column lia-quilt-column-12 lia-quilt-column-left lia-quilt-column-header-left"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-left"><SPAN> </SPAN><DIV class="lia-message-author-with-avatar"><SPAN class="UserName lia-user-name lia-user-rank-Mayor---Maire lia-component-message-view-widget-author-username"><A href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/51" target="_self"><SPAN class="">makkahn28</SPAN></A></SPAN></DIV><SPAN> </SPAN><DIV class="lia-message-author-rank lia-component-author-rank">Mayor / Maire</DIV></DIV></DIV><DIV class="lia-quilt-column lia-quilt-column-12 lia-quilt-column-right lia-quilt-column-header-right"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-right"><DIV class="lia-menu-navigation-wrapper lia-menu-action lia-component-message-view-widget-action-menu"> </DIV><DIV class="lia-message-post-date lia-component-post-date"><SPAN class="DateTime"><SPAN class="local-date">‎04-27-2015</SPAN><SPAN> </SPAN><SPAN class="local-time">01:50 PM</SPAN></SPAN></DIV></DIV></DIV></DIV><DIV class="lia-quilt-row lia-quilt-row-main"><DIV class="lia-quilt-column lia-quilt-column-18 lia-quilt-column-left lia-quilt-column-main-left"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-left"><DIV class="lia-message-subject lia-component-message-view-widget-subject"><DIV class="MessageSubject"><DIV class="MessageSubjectIcons "><DIV class="lia-message-subject">APN (Access Point Name) and Tethering APN Protocol Set-up Guide</DIV><SPAN class="lia-message-read"><SPAN> </SPAN></SPAN></DIV></DIV></DIV><DIV class="lia-message-body lia-component-body-signature-highlight-escalation"><DIV class="lia-message-body-content"><P>APN Settings:</P><P> </P><P>Name:<SPAN> </SPAN><FONT color="#0000FF">Mobile Internet</FONT></P><P> </P><P>APN:<SPAN> </SPAN><FONT color="#0000FF">sp.mb.com</FONT></P><P> </P><P>Proxy:<SPAN> </SPAN><FONT color="#FF0000">Not set</FONT></P><P> </P><P>Port:<SPAN> </SPAN><FONT color="#FF0000">Not set</FONT></P><P> </P><P>Username:<SPAN> </SPAN><FONT color="#FF0000">Not set</FONT></P><P> </P><P>Password:<SPAN> </SPAN><FONT color="#FF0000">Not set</FONT></P><P> </P><P>Server:<SPAN> </SPAN><FONT color="#FF0000">Not set</FONT></P><P> </P><P>MMSC:<SPAN> </SPAN><FONT color="#FF00FF"><A href="http://aliasredirect.net/proxy/mb/mmsc" target="_blank" rel="nofollow noopener noreferrer">http://aliasredirect.net/proxy/mb/mmsc</A></FONT></P><P> </P><P>MMS proxy:<SPAN> </SPAN><FONT color="#0000FF">74.49.0.18</FONT></P><P> </P><P>MMS port:<SPAN> </SPAN><FONT color="#0000FF">80</FONT></P><P> </P><P>MCC:<SPAN> </SPAN><FONT color="#0000FF">302</FONT></P><P> </P><P>MNC:<SPAN> </SPAN><FONT color="#0000FF">220</FONT></P><P> </P><P>Authentication type:<SPAN> </SPAN><FONT color="#FF0000">Not set</FONT></P><P> </P><P>APN type:<SPAN> </SPAN><FONT color="#000080">default,mms,agps,supl,fota,hipri</FONT></P><P> </P><P>APN protocol:<SPAN> </SPAN><FONT color="#000080">IPv4</FONT></P><P> </P><P>APN roaming protocol:<FONT color="#000080"><SPAN> </SPAN>IPv4</FONT></P><P> </P><P>APN enable/disable:<SPAN> </SPAN><FONT color="#000080">APN enabled</FONT></P><P> </P><P>Bearer:<SPAN> </SPAN><FONT color="#FF0000">Unspecified</FONT></P><P> </P><P>MVNO type:<SPAN> </SPAN><FONT color="#000080">GID</FONT></P><P> </P><P>MVNO value:<SPAN> </SPAN><FONT color="#003366">4D4F</FONT></P><DIV> </DIV></DIV></DIV></DIV></DIV><DIV class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-right lia-quilt-column-main-right"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-right"><DIV class="lia-panel lia-panel-standard MessageTagsTaplet Chrome lia-component-message-view-widget-tags"><DIV class="lia-decoration-border"><DIV class="lia-decoration-border-top"> </DIV><DIV class="lia-decoration-border-content"><DIV><DIV class="lia-panel-heading-bar-wrapper"><DIV class="lia-panel-heading-bar"><SPAN class="lia-panel-heading-bar-title">Tags<SPAN> </SPAN><SPAN class="lia-panel-heading-bar-count">(0)</SPAN></SPAN></DIV></DIV><DIV class="lia-panel-content-wrapper"><DIV class="lia-panel-content"><DIV class="AddMessageTags lia-message-tags"><A href="https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/APN-settings/m-p/30197#" target="_blank">Add tags</A></DIV></DIV></DIV></DIV></DIV><DIV 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lia-component-post-date"><SPAN class="DateTime"><SPAN class="local-date">‎04-27-2015</SPAN><SPAN> </SPAN><SPAN class="local-time">01:50 PM</SPAN></SPAN></DIV></DIV></DIV></DIV><DIV class="lia-quilt-row lia-quilt-row-main"><DIV class="lia-quilt-column lia-quilt-column-18 lia-quilt-column-left lia-quilt-column-main-left"><DIV class="lia-quilt-column-alley lia-quilt-column-alley-left"><DIV class="lia-message-subject lia-component-message-view-widget-subject"><DIV class="MessageSubject"><DIV class="MessageSubjectIcons "><DIV class="lia-message-subject">Re: APN (Access Point Name) and Tethering APN Protocol Set-up Guide</DIV></DIV></DIV></DIV><DIV class="lia-message-body lia-component-body-signature-highlight-escalation"><DIV class="lia-message-body-content"><P>APN Tethering Settings:</P><P> </P><P>Name:<SPAN> </SPAN><FONT color="#0000FF">Tethered Mobile Internet</FONT></P><P> </P><P>APN:<SPAN> </SPAN><FONT color="#0000FF">isp.mb.com</FONT></P><P> </P><P>Proxy:<FONT color="#FF0000"><SPAN> </SPAN>Not set</FONT></P><P> </P><P>Port:<SPAN> </SPAN><FONT color="#FF0000">Not set</FONT></P><P> </P><P>Username:<SPAN> </SPAN><FONT color="#FF0000">Not set</FONT></P><P> </P><P>Password:<SPAN> </SPAN><FONT color="#FF0000">Not set</FONT></P><P> </P><P>Server:<SPAN> </SPAN><FONT color="#FF0000">Not set</FONT></P><P> </P><P>MMSC:<SPAN> </SPAN><FONT color="#FF0000">Not set</FONT></P><P> </P><P>MMS proxy:<SPAN> </SPAN><FONT color="#FF0000">Not set</FONT></P><P> </P><P>MMS port:<SPAN> </SPAN><FONT color="#FF0000">Not set</FONT></P><P> </P><P>MCC:<SPAN> </SPAN><FONT color="#0000FF">302</FONT></P><P> </P><P>MNC:<SPAN> </SPAN><FONT color="#0000FF">220</FONT></P><P> </P><P>Authentication type:<FONT color="#FF0000"><SPAN> </SPAN>Not set</FONT></P><P> </P><P>APN type:<SPAN> </SPAN><FONT color="#800080">dun</FONT></P><P> </P><P>APN protocol:<SPAN> </SPAN><FONT color="#000080">IPv4</FONT></P><P> </P><P>APN roaming protocol:<SPAN> </SPAN><FONT color="#000080">IPv4</FONT></P><P> </P><P>APN enable/disable:<SPAN> </SPAN><FONT color="#000080">APN enabled</FONT></P><P> </P><P>Bearer:<SPAN> </SPAN><FONT color="#FF0000">Unspecified</FONT></P><P> </P><P>MVNO type:<SPAN> </SPAN><FONT color="#000080">GID</FONT></P><P> </P><P>MVNO value:<SPAN> </SPAN><FONT color="#000080">4D4F</FONT></P></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV> Fri, 11 Aug 2017 18:34:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177477#M54674 makkahn28 2017-08-11T18:34:33Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177478#M54675 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/51">@makkahn28</a>, it is not an APN related issue.  With whatever APN we had on our phones, everything was working up until a few days ago.  The APN settings didn't self corrupt on all our phones.  Anyway, the techs are on it. </P><P> </P><P>Update:  I just receive a phone call from Public Mobile tech support.  I learned a little about the two APNs and their differences at the network end.  Apparently isp.mb.com was supposed to be the "official" tethering APN.  Those wanting to use tethering were supposed to be asked to use this APN.  This APN incorporated some information logging on tethering for monitoring, potentially marketing purposes.  The non tethering APN sp.mb.com also supports tethering as they don't block it.  So unless customers "got the memo" about using the tethering APN, it is really a free for all.  Recently, the network problem they have been having was with the isp.mb.com APN.  People were to migrate over to the sp.mb.com.  I guess the problem grew and tethering is being affected on the sp.mb.com.  I tried a tethering session with the tech.  He did some diagnostics and got some data points.  The traffic bung up is definitely at the network end.  He detected some brief requests to websites and then things stopped.  Its back to the drawing board.  Stay tuned.  If I get any more information, I will post it.  <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/16847">@sheytoon</a>, if you are around, we sure could use some of your expert networking knowledge here. </P><P> </P><P>Update 2:  I just received another call back from tech support.  They believe that they have found and resolved the problem that is breaking tethering.  I don't have a device to do a tethering test at the moment and so I will try at home tonight.  Others who had problems with tethering, please try and report status.  Use the sp.mb.com APN, include default,dun in the APN type.</P> Fri, 11 Aug 2017 20:59:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177478#M54675 will13am 2017-08-11T20:59:28Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177530#M54676 <P>Hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/16361">@will13am</a><BR /><BR />Unfortunately this is entirely a core network issue and I'm not much of an expert when it comes to the core. I assume Telus engineers will identify and resolve the issue soon.</P><P> </P><P>I know back in the day when tethering was a new feature, people would use it all the time and operators wanted to be able to charge customers for it. So they convinced phone manufacturers to report tethering status to the network. Pretty much all devices do this now, so the network is aware if the phone is being used for tethering or not. Most operators nowadays don't care to differentiate pricing for tethering, but it was a "feature" a few years ago. There are ways to mask the tethering status from being sent to the network, but it involves rooting or jailbreaking phones to do this.</P><P>Nexus 5 example:</P><P><A href="https://nexus5.gadgethacks.com/how-to/tether-your-nexus-5-without-your-carrier-knowing-0155546/" target="_blank">https://nexus5.gadgethacks.com/how-to/tether-your-nexus-5-without-your-carrier-knowing-0155546/</A></P><P> </P><P>Having said all that, it's up to Telus to determine what the issue is. The RAN does not care. It simply relays the phone status to the core network.</P><P> </P><P>Personally, I only have sp.mb.com and I'm not having any tethering issues.</P> Sat, 12 Aug 2017 01:02:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177530#M54676 sheytoon 2017-08-12T01:02:44Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177541#M54677 <P>The tethering problem has been resolved.  I have completed some fairly extensive testing and I can say it works using both isp.mb.com and sp.mb.com.  The latency is a lot better with sp.mb.com, perhaps due to not having to go through a logging routine.  I have always used sp.mb.com, going back to what has always worked. </P> Sat, 12 Aug 2017 01:29:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177541#M54677 will13am 2017-08-12T01:29:21Z Re: Tethering Has Been Disabled/Is Broken https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177881#M54678 I changed the APN from isp to sp and it worked! Thanks so much. Mon, 14 Aug 2017 03:09:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Tethering-Has-Been-Disabled-Is-Broken/m-p/177881#M54678 sb4699 2017-08-14T03:09:50Z