topic Re: reset account password in Get Support

reset account password

MarieRyer1963 — Mon, 25 Apr 2022 18:45:39 GMT

Tried to sign into account. It said to call for support, however when called they said we had to go to community support

dabr — Mon, 25 Apr 2022 18:54:20 GMT

@MarieRyer1963 Have you forgotten your login password? Did you try the forgot my password link? You can try the link to see if you can recover your password here: https://selfserve.publicmobile.ca/forgot-password/

If still unable to login, then submit a ticket for a password reset via chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

JL9 — Mon, 25 Apr 2022 19:11:43 GMT

You can also direct message CS_Agent if the forgot password link doesn't resolve this for you.