topic Re: Data Add-Ons Clarified in Get Support

Data Add-Ons Clarified

BenKayfetz — Thu, 21 Apr 2022 18:09:07 GMT

You have 1000MB for the month.

You run out of the 1000MB with 2 days remaining in your cycle.

You buy 200MB Add-on for $5.00

You use 100MB of that add-on, and have 100MB remaining.

Your month ends, plan re-sets and you get another 1000MB

Does that 100MB add-on sit there till the end of the next month (assuming you run out of you 1000MB 2 days before again) and you start consuming it them?

And, what if you go through several months without using up your 1000MB. Does the balance of the 100MB sit there till you need it in the future?

TIA!

Ben

Re: Data Add-Ons Clarified

dabr — Thu, 21 Apr 2022 18:13:23 GMT

@BenKayfetz The add-on data will stay with your account until depleted and will get used if you've used up the plan data before renewal resets everything.

However, I'd suggest you purchase the $15/1GB as it's better value over the long run and doesn't expire either.

Edit: Yes to your observation.

Re: Data Add-Ons Clarified

dust2dust — Thu, 21 Apr 2022 18:13:51 GMT

Yes, there are people here that have the same add-on hanging around for years. This goes for the calling add-ons as well.

Re: Data Add-Ons Clarified

Meow — Thu, 21 Apr 2022 18:14:43 GMT

Yes, 100MB will carry over to new month (indefinitely). Canadian add-ons do not expire. US are valid for 10 days from the moment of purchase.