topic Re: Forwarding to a VOIP service when I don't have reception in Get Support

Forwarding to a VOIP service when I don't have reception

BradyG — Thu, 14 Apr 2022 03:46:08 GMT

I am trying to figure out how to forward to a VOIP service only when my public mobile phone doesn't have service?

My phone has spotty service at my house so my only options are this or possibly a signal booster.

Re: Forwarding to a VOIP service when I don't have reception

dust2dust — Thu, 14 Apr 2022 03:51:53 GMT

See if the not-reachable option does what you need. You can set these either in your dialing app or by codes by dialing the codes.

https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding

Re: Forwarding to a VOIP service when I don't have reception

computergeek541 — Thu, 14 Apr 2022 04:00:32 GMT

@BradyG wrote:
I am trying to figure out how to forward to a VOIP service only when my public mobile phone doesn't have service?

My phone has spotty service at my house so my only options are this or possibly a signal booster.

You likely want to experiement to see how the forwarding when unreachable settings behave.

Re: Forwarding to a VOIP service when I don't have reception

JL9 — Thu, 14 Apr 2022 04:28:45 GMT

There are some decent deals for a signal booster which may help depending on how spotty your definition of spotty is

Re: Forwarding to a VOIP service when I don't have reception

BKNS27 — Thu, 14 Apr 2022 07:40:16 GMT

@BradyG

I have 3 wifi extenders around the house to extend my modem signal. They seem to help a lot especially to my smart doorbell and CCTV...OK for my VoIP calls.

Forwarding to a VOIP service when I don't have reception

darlicious — Thu, 14 Apr 2022 08:50:29 GMT

@BradyG

The real expert on this is @Nezgar but you can read about call forwarding in their posts here...

https://productioncommunity.publicmobile.ca/t5/Get-Support/Out-of-service-area-or-on-Airplane-mode/m-p/694452/highlight/true#M469150

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include in your private messaging only your full name, address, email, phone # and 4 digit acct pin #.

Re: Forwarding to a VOIP service when I don't have reception

CountyDownIeUk — Thu, 14 Apr 2022 18:45:26 GMT

@BradyG wrote:
I am trying to figure out how to forward to a VOIP service only when my public mobile phone doesn't have service?

My phone has spotty service at my house so my only options are this or possibly a signal booster.

Call forward your PM number to your VOIP service while at home! Leave home and disable the call forward.

Re: Forwarding to a VOIP service when I don't have reception

Nezgar — Sun, 17 Apr 2022 16:23:52 GMT

@CountyDownIeUk The "Not Reachable" conditional forward is the one that applies when your Public Mobile phone doesn't have service.

Re: Forwarding to a VOIP service when I don't have reception

CountyDownIeUk — Sun, 17 Apr 2022 16:31:16 GMT

@Nezgar wrote:
@CountyDownIeUk The "Not Reachable" conditional forward is the one that applies when your Public Mobile phone doesn't have service.

@BradyG

There you go.....lots of options. The one that @Nezgar mentions could be an issue if left on all the time and you hit dead spots on your day to day travels. But to cover yourself.....does your voip service forward your voicemail to you by email?