topic Re: Number change in Get Support

Number change

Corymw1 — Sat, 16 Apr 2022 15:23:48 GMT

I am trying to change my number and when I select the number I want it states that the number change failed

Re: Number change

Dunkman — Sat, 16 Apr 2022 15:29:32 GMT

Website can be finicky. Logout of your account. Try to clear cache, incognito mode or another web browser. Log back in and see whether that works.

Re: Number change

Meow — Sat, 16 Apr 2022 15:34:46 GMT

I would try using different browser. If that does not help, let us know...

Re: Number change

esjliv — Sat, 16 Apr 2022 15:46:49 GMT

@Corymw1 wrote:
I am trying to change my number and when I select the number I want it states that the number change failed

@Corymw1 - you can change your phone number 4 times every 30 days, if you wish. Is there any chance you have done this more than 4 times within this period?

If so, you will need to wait another 30 days to change it again.

Otherwise, see other posts, or you can also try using a totally different device.

Re: Number change

dust2dust — Sat, 16 Apr 2022 15:50:45 GMT

If you found a number that you like and that is showing as available and no one answers on it then I would contact the support people. Some time ago I changed numbers. I have another account that changed fine. One didn't. I tried all the tricks that get mentioned here all the time but the support people ended up having to fix it.