topic Re: Can't receive calls from my girlfriends cell number in Get Support

Can't receive calls from my girlfriends cell number

Chris-g35 — Fri, 15 Apr 2022 19:24:03 GMT

I can call her but she can't call me/not have it ring on my phone physically.

Re: Can't receive calls from my girlfriends cell number

JK8 — Fri, 15 Apr 2022 19:32:37 GMT

Did you accidentally block her? Are the calls going directly to voicemail? Can you tell her to dial your number using the dialer and put a 1 in front?

Re: Can't receive calls from my girlfriends cell number

esjliv — Fri, 15 Apr 2022 19:36:36 GMT

@Chris-g35 - if she has the setting on her device to only accept calls on from contacts that exist on her contact list, then have her add you as a contact (if you are not there already); or get her to turn that setting off completely.

Re: Can't receive calls from my girlfriends cell number

HALIMACS — Fri, 15 Apr 2022 19:37:36 GMT

@Chris-g35

Maybe.... she's just not calling you. 🤔 (don't mean to imply anything by that...)

Presumably, you can receive calls from other people, and when she calls other people, they can receive her calls... do a test to check those possibilities.

Re: Can't receive calls from my girlfriends cell number

benfatto — Fri, 15 Apr 2022 19:44:04 GMT

@Chris-g35 When did you join PM? What is make & model of your phone?

Re: Can't receive calls from my girlfriends cell number

darlicious — Fri, 15 Apr 2022 20:18:20 GMT

@Chris-g35

Did you just activate your account and port in your phone number? Are you recieving any incoming calling?

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include in your private messaging only your full name, address, email, phone # and 4 digit acct pin #

Re: Can't receive calls from my girlfriends cell number

computergeek541 — Fri, 15 Apr 2022 20:39:03 GMT

unnecessary repetiion

Re: Can't receive calls from my girlfriends cell number

Jeff267 — Fri, 15 Apr 2022 21:15:54 GMT

That's the "Peace of mind" setting! Sorry, I couldn't resist.