Djjd

stanak — Tue, 12 Apr 2022 20:51:26 GMT

Need puk code

Re: Djjd

Yummy — Tue, 12 Apr 2022 20:56:16 GMT

Find your PUK: https://www.publicmobile.ca/en/on/get-help/articles/where-to-find-your-puk

- SIM network PIN blocked. Enter SIM network PUK." is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this.

- SIM network unlock PIN" is asking for your previous carrier's unlock code - just contact them with your IMEI (dial *#06# to get it) and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above.

- PIN unlock key (PUK) is a SIM-specific code used to prevent unauthorised use of a SIM card.

The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card.

If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.

Once the PUK is recovered and validated, you will be asked to choose a new PIN.

Only Public Mobile's Customer Support Agents (CSA) can give you this type of code, which the device manufacturer cannot.

Caution! If the PUK is entered incorrectly ten times in a row, the SIM card becomes unusable.

Re: Djjd

HALIMACS — Tue, 12 Apr 2022 21:42:58 GMT

Do this, @stanak

Click Get Help (publicmobile.ca)

Then click on the little white bubble lower right, and type "Need PUK"

Follow the precise instructions provided based on the messaging your device is giving you.

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Djjd

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