topic Re: Took wrong data rewards in Get Support

Took wrong data rewards

dinaryl — Wed, 06 Apr 2022 04:40:17 GMT

Can my data be changed to Canadian data instead of US data?

Re: Took wrong data rewards

computergeek541 — Wed, 06 Apr 2022 04:41:28 GMT

@dinaryl wrote:
Can my data be changed to Canadian data instead of US data?

Roaming services can't be used while you're in Canada. Officially, there's a no refund policy at Public Mobile. To see if you're eligble for a credit as a exception, pelase open a ticket to a customer support agent by going to: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: Took wrong data rewards

JL9 — Wed, 06 Apr 2022 05:08:07 GMT

Are you living in Canada and arent travelling to the US? CS Agent should be able to help transfer the value over to add on you wanted.