topic Re: What is my user name in Get Support

What is my user name

Trinadad — Tue, 05 Apr 2022 23:35:53 GMT

What is my user name it ask for it and I type my community info and it won’t work

Re: What is my user name

computergeek541 — Tue, 05 Apr 2022 23:37:16 GMT

@Trinadad wrote:
What is my user name it ask for it and I type my community info and it won’t work

Your Community username is Trinadad. Your My account username is your e-mail address.

Re: What is my user name

dust2dust — Tue, 05 Apr 2022 23:38:00 GMT

If you mean the account login then it's the email address you used when you signed up. If you signed up in a store then you'll want to create that account.

The community account is a different system to login to.

Re: What is my user name

hTideGnow — Tue, 05 Apr 2022 23:41:34 GMT

Hi @Trinadad It is confusing, but Community and My Account are 2 different system

(To confuse you more, there is a 3rd system My Rewards, but My Rewards share the SAME login and password as My Account)

🙂

Re: What is my user name

Trinadad — Tue, 05 Apr 2022 23:43:48 GMT

Thanks it worked!

Re: What is my user name

Trinadad — Tue, 05 Apr 2022 23:44:29 GMT

Thanks it worked