topic Re: add-ons in Get Support

add-ons

billchandler — Tue, 04 Jan 2022 09:55:02 GMT

once you have purchased an add-on and the 10 day period is up how soon can you purchase another add-on and is their any limit to the number you can purchase over a three month period

Re: add-ons

HALIMACS — Sat, 18 Dec 2021 14:59:52 GMT

@billchandler

After 24 hours, you can repurchase the same US Roaming addon

EDIT: There is no limit to the amount of consecutive add-ons you can purchase.

If you are going to be in the US for a month or more, it'll be far cheaper to purchase a local pre-paid SIM card and use it while there.

You can revert your Public Mobile plan down to the $15 plan to maintain it - or even suspend it for up to 90 days without paying at all.

Re: add-ons

Anonymous — Sat, 18 Dec 2021 17:36:50 GMT

@billchandler

for Re-Purchase Add-ons you need to wait 25 hours after the expiry first Purchase Add-ons or you need to Contact Customer Support Agent by CS_Agent, right a way to do it for you....

Re: add-ons

JK8 — Sat, 18 Dec 2021 17:41:10 GMT

@Anonymous wrote:
@billchandler
for Re-Purchase Add-ons you need to wait 25 hours after the expiry first Purchase Add-ons or you need to Contact Customer Support Agent by CS_Agent, right a way to do it for you....

There is no guarantees that a CSA agent can do this “right away” for you.

During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:

Monday to Sunday: 6 AM to 10 PM EST