topic Re: Addons with auto pay? in Get Support

Addons with auto pay?

neo911 — Tue, 04 Jan 2022 19:25:18 GMT

Hi,

I plan to travel to U.S next month and would like to purchase the $20 1GB data add on.

I already have auto pay enabled on my account. So do I simply select the add on from the self serve account and payment will be deducted from auto pay?

Or do I have to load my account with $20 first and then select the add on?

Please confirm.

Thanks

Re: Addons with auto pay?

lammer03 — Sun, 30 Jul 2017 14:03:10 GMT

I am pretty sure you have to add $20 before you can get the addon, I have read over few post from others that added thinking they will get the add-on and others have said that you have to add money after you selected your add-on and once the money is deducted it should activate

-Hope I get it correctly, if not please feel free to add on this, or correct me. Thank you

Re: Addons with auto pay?

Bubba — Sun, 30 Jul 2017 17:00:57 GMT

What about credit cards? Is it the same or do they bill your credit card?

Re: Addons with auto pay?

SD08 — Sun, 30 Jul 2017 19:39:12 GMT

@neo911

Every instance of an add-on purchase must be done manually. Autopay will not do anything here, as these are considered one-time purchases that don't renew themselves.

Buying add-ons is a two-step process. The first time you complete the purchase procedure, the system merely adds the necessary funds to your account's available balance. Then, you must make the purchase a second time to actually get the add-on.

If you are buying a US roaming add-on, I advise not to buy it until the day before or the day of your departure, because this 10-day add-on starts running immediately. It cannot be future dated.

Re: Addons with auto pay?

neo911 — Mon, 31 Jul 2017 02:14:44 GMT

thanks @SD08 @lammer03

I will add the funds in the first step and then purchase the add-on. I hope it works well or else will have a major problem traveling to U.S.