topic Re: reset my pin in Get Support

reset my pin

jerseygirl123 — Sun, 03 Apr 2022 16:49:42 GMT

i think that it is very not professional not to have a contact number

Re: reset my pin

LeePublic — Sun, 03 Apr 2022 16:52:27 GMT

All you have to do is contact PM via a chat system.

https://www.publicmobile.ca/en/on/get-help

Re: reset my pin

Meow — Sun, 03 Apr 2022 16:55:42 GMT

That is why you have low price and amazing Community support 😎

To change your PIN you will have to contact agent: Send a private message to the CSA - agent by clicking Here

They are not able to see your PIN but they can update it so have it ready and remember it.

Re: reset my pin

benfatto — Sun, 03 Apr 2022 17:13:23 GMT

think that it is very not professional not to have a contact number

Re: reset my pin

darlicious — Sun, 03 Apr 2022 17:29:36 GMT

@jerseygirl123

That's public mobile....the phone company you can't phone. But I get faster support here then when I call telus about my tv and internet. Pm has longer business hours to contact customer support each day than telus does to call. If you don't like Simple--Simon then send a private message with "Reset Account Pin #" in the subject line and leave a detailed message. They will send you a verification link since you don't know your 4 digit account pin #.

For an easy way to access your new pin # enter it in your phone contacts as Auntie Darla......lol......or Uncle Bob 1 416 767 XXXX. This way you know where to find it if you forget it and you enter just like you enter any of your contacts. Need a pic too?👺 Tell no one and your secret will be safe.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.