topic Sim card in Get Support

Sim card

paigehead17 — Fri, 01 Apr 2022 13:35:58 GMT

Display saying Sim card invalid and not inserted. Yesterday the phone was working ok

Yummy — Fri, 01 Apr 2022 13:40:37 GMT

Try to:

- Reboot phone

- Re-seat SIM - remove, reboot and reinsert

- Reset network connections

- Check your self-serving account. Does it say: Active

- Try your SIM in another phone

Dunkman — Fri, 01 Apr 2022 13:46:45 GMT

You could also try the SIM card in another phone. To determine whether hardware issue versus PM service problem.

May also check if your device was blacklisted for some reason:

JL9 — Fri, 01 Apr 2022 14:12:25 GMT

I have a feeling reseating the sim will resolve that. Hopefully you have already fixed it!