topic Re: Certified pre-owned phones in Get Support

Certified pre-owned phones

Jeff267 — Thu, 31 Mar 2022 21:26:55 GMT

I am a Public Mobile customer and am considering buying one of their certified pre-owned phones for my wife. She is not however a Public Mobile customer. Will the phone work with her carrier?

Re: Certified pre-owned phones

Jeff267 — Thu, 31 Mar 2022 21:31:31 GMT

Thanks JPK. So I guess I ust remove the SIM card that comes with the phone and puit hers in? Sorry for being a bit clueless.

Re: Certified pre-owned phones

Spudster — Thu, 31 Mar 2022 21:34:10 GMT

@Jeff267

If it’s in the TELUS family (TELUS or Koodo), definitely.

Other Canadian carriers are also very likely.

Once you start considering use outside Canada/USA, it’s hit or miss and will depend on the frequencies of other country mobile providers.

Re: Certified pre-owned phones

hairbag1 — Thu, 31 Mar 2022 21:34:44 GMT

That will work..but why not introduce wife to great value of Public Mobile. Tell her sim and phone are a package deal !

😎

Re: Certified pre-owned phones

Spudster — Thu, 31 Mar 2022 21:36:38 GMT

Yes @Jeff267

You just have to move the SIM to the new phone.

Make sure any SIM sizing adaptors are added or removed as may be necessary.

Re: Certified pre-owned phones

Jeff267 — Thu, 31 Mar 2022 21:39:29 GMT

Thanks Spudster! She is a Fido customer but I will try to get her to see the light !!

Re: Certified pre-owned phones

darlicious — Thu, 31 Mar 2022 23:13:16 GMT

@Jeff267

If you make your order today while the sale is still on make sure you use the email address of your pm account so that you receive the $20 credit in the last week of April. You will also receive a free SIM card with the phone so you can work on referring your wife to pm.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #

Re: Certified pre-owned phones

Jeff267 — Thu, 31 Mar 2022 23:49:08 GMT

Thanks darlicious. That is what I was hoping do do but for some reason, when I click on the "Buy Now" button the price of the phone I want goes from $209 to $249 ...?

Re: Certified pre-owned phones

Jeff267 — Thu, 31 Mar 2022 23:52:38 GMT

Sorry ... its not when I click on "Buy Now" its when I click on "Phone Details" that the price goes from the displayed $209 to $249.

Re: Certified pre-owned phones

darlicious — Fri, 01 Apr 2022 00:25:47 GMT

@Jeff267

You should be fine at check out.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #

Re: Certified pre-owned phones

Jeff267 — Fri, 01 Apr 2022 00:56:51 GMT

Unfortunately the wrong price stays with me up until the point where I have to enter a credit card number, which I won't. I used your customer support link to let them know, so I will see what happens with that. Thanks darlicious.