topic Re: Data not working after purchasing 200 mb data package in Get Support

Data not working after purchasing 200 mb data package

Amitkoolmar — Tue, 04 Jan 2022 19:24:45 GMT

Hi,

I had run out of data on my phone, so I purchased a 200 MB data addon. However, it's been over 7 days and the data on phone still is not working for me. Can you please advise?

Thank you!

Re: Data not working after purchasing 200 mb data package

Samianauman — Thu, 27 Jul 2017 20:48:51 GMT

Buying add-on its a 2 step process first you purchase add on and fund get transfer from cc to public mobile funds then you buy again same add-on from available funds. Did you followed that. Login and check your available fund if you noticed extra funds sitting there buy add-on again from AVAIALBE funds

Re: Data not working after purchasing 200 mb data package

Nsk143 — Thu, 27 Jul 2017 20:51:45 GMT

If you followed 2 step processed and still not working for you
Try rebooting device
If that's doesnt help then send a private msg to mod
Add email address and phone number and detailed explanation.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437