topic Account in Get Support

Account

Dianerich — Thu, 31 Mar 2022 17:57:47 GMT

I need my account back

Re: Account

Meow — Thu, 31 Mar 2022 18:02:06 GMT

OK. What seems to be a problem?

Cannot log in? Forgotten password? Little bit more details will generate proper answer or suggestion what to do.

Re: Account

hTideGnow — Thu, 31 Mar 2022 18:04:16 GMT

Hi @Dianerich is your PM service working now? when was the last time you made a payment? if account suspended for over 90 days, then , no, you cannot get back the account or phone number

Re: Account

JL9 — Thu, 31 Mar 2022 18:41:29 GMT

Hi there, if you can fill us in a little more we may be better able to assist you. Is this an old dormant account that is essentially gone or one that you haven't used for the last few weeks or month or 2?

Re: Account

BKNS27 — Thu, 31 Mar 2022 19:01:51 GMT

@Dianerich

How did you lose it?
Did you keep up with your monthly payment?

If you haven’t paid for longer than 90 days…your account will be closed and number lost.

Re: Account

BorisDoris — Thu, 31 Mar 2022 22:05:36 GMT

@JL9 wrote:
Hi there, if you can fill us in a little more we may be better able to assist you. Is this an old dormant account that is essentially gone or one that you haven't used for the last few weeks or month or 2?

4 hours ago posted ask for help and no follow up. This person does not need any help and you waste time trying to help. So so so so frustrating.

If I had issue I would be here until resolved.