topic Texting in Mexico in Get Support

Texting in Mexico

rebeccadisab — Tue, 04 Jan 2022 19:24:30 GMT

I cant send or receive texts in Mexico. Anybody know why?

Re: Texting in Mexico

xCameron94x — Wed, 26 Jul 2017 17:22:41 GMT

there is no roaming options for that location ,and with public mobile being pre-paid, you will have no service all together, unless you have an add on (which doesnt exist)

Re: Texting in Mexico

srlawren — Wed, 26 Jul 2017 17:28:55 GMT

Yes we all know why--Public Mobile doesn't offer any service in Mexico. You can buy US Roaming add-ons for travel within the US, but no other international locations are currently offered. Oh I think @xCameron94x already beat me to this answer.

Re: Texting in Mexico

Acekiller — Wed, 26 Jul 2017 17:45:16 GMT

You actually have signal on your phone in mexico?

Re: Texting in Mexico

computergeek541 — Thu, 27 Jul 2017 05:40:50 GMT

Unfortunately, it's not supposed to work. There is no service outside of Canada and the U.S. Also realize that Public Mobile has no pay-per-use charges, so if it's not included in your plan or add-ons, it just doesn't work. It would be advisable on any carrier to never try to use a service without first knowing the cost of it. Otherwise, you could be in for a very nasty billing surprise.