topic Re: Inaccurate location in Get Support

Inaccurate location

LinZil — Tue, 29 Mar 2022 04:16:06 GMT

PM sent me a text to say I am roaming in USA when in fact I am sitting in my living room on Galiano Island.

Re: Inaccurate location

JoyLuck — Tue, 29 Mar 2022 04:20:29 GMT

@LinZil

Read through this thread:

https://productioncommunity.publicmobile.ca/t5/Get-Support/loss-of-service/td-p/804851

Re: Inaccurate location

computergeek541 — Tue, 29 Mar 2022 04:31:29 GMT

@LinZil wrote:
PM sent me a text to say I am roaming in USA when in fact I am sitting in my living room on Galiano Island.

This means that your phone really was roaming and was connected to a tower in the US. You could manually set your phone to only use the Public Mobile network.

Re: Inaccurate location

BKNS27 — Tue, 29 Mar 2022 05:05:23 GMT

@LinZil

There has been a report and notice that PM service is not available so your phone will pickup the stronger signal in your area which is roaming to a US carrier if you don't have wifi available. It should go back to normal soon...keep your fingers crossed.

Re: Inaccurate location

esjliv — Fri, 01 Apr 2022 00:38:04 GMT

@LinZil - try turning your roaming setting off on your device.

If you are ever travelling to the USA, just remember to turn it back on.

There will be no overage charges for anything. If you do not buy it first, you will not have the service.