topic Re: 4 digit pin # in Get Support

4 digit pin #

persaud2021 — Sun, 27 Mar 2022 22:26:00 GMT

I need to reset my 4 digit pin number as soon as possible

please assist

Re: 4 digit pin #

softech — Sun, 27 Mar 2022 22:28:43 GMT

@persaud2021 only PM support can reset 4 digits PIN, pls open ticket with them

For faster response (2-48 hours), Click on the bubble in the lower right to request CS Agent assistance, or use this direct link: https://publicmobile.ca/chatbot.

***Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket". Then follow to complete the ticket submission.

Or you can Send a private message to the CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox, envelope on the top right, after ticket is opened. CS Agent will reply and work with you via messaging there

Re: 4 digit pin #

softech — Sun, 27 Mar 2022 22:29:55 GMT

just a dot to take the spot??

Re: 4 digit pin #

Jb456 — Sun, 27 Mar 2022 22:29:58 GMT

@persaud2021 Easiest to reach support is private message the chat bot will just annoy you.

send a private message to:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

and describe your issue. Include your name,phone #, account #, Email address,4-digit PIN to speed up authentication

Re: 4 digit pin #

softech — Sun, 27 Mar 2022 22:35:49 GMT

@22022 get the fact before you accuse others.

Re: 4 digit pin #

softech — Sun, 27 Mar 2022 22:38:45 GMT

@22022 understand the system before you suspect people working for PM like what S--S always did.

Re: 4 digit pin #

Jb456 — Sun, 27 Mar 2022 22:38:54 GMT

@22022 Automatic spam filter could have blocked your post. (I did see your post after I submitted mine) it's likely the automatic spam filter that blocks and deleted it.

There is a link floating around on the forums to see your messages that system blocked n deleted. Sorry I don't have time to look for it but I'm sure someone will. It's a link for unmoderated messages.

Re: 4 digit pin #

softech — Sun, 27 Mar 2022 22:42:12 GMT

@22022 thanks for your compliments. I like helping others.

Re: 4 digit pin #

JK8 — Sun, 27 Mar 2022 22:43:58 GMT

Re: 4 digit pin #

Jb456 — Sun, 27 Mar 2022 22:54:26 GMT

Hmm weird another poster won't mention the nameSS uSSed to write a very SSimilar line of God SSeeSS everything. Haven't seen that poster in awhile tho 😂

Re: 4 digit pin #

softech — Sun, 27 Mar 2022 22:58:42 GMT

last response for your record:

they were FALSE claims.

I put in my heart to help others and make customized scrrenshots and hope they can understand, those screenshots, even you and your other accounts are "using" now

Re: 4 digit pin #

Jb456 — Sun, 27 Mar 2022 22:56:31 GMT

@softech took the helm after I retired for awhile 🤣🤣and he or she is doing a fantastic job!!!. Has assisted many, is always helpful and patient.

Re: 4 digit pin #

Jb456 — Sun, 27 Mar 2022 23:03:46 GMT

@22022 Here is the link for you to click to see if your post that disappeared that you're talking about on this thread.

Click link below

https://productioncommunity.publicmobile.ca/t5/premod/moderationitemspage/tab/rejected

Is your post there?? If it is than you owe @softech an apology

Re: 4 digit pin #

softech — Sun, 27 Mar 2022 23:09:09 GMT

@Jb456 she owes me a lot more apologies than just this one incident😅🤣

Re: 4 digit pin #

JL9 — Sun, 27 Mar 2022 23:12:53 GMT

Lol what the hell is going on did I miss something

Re: 4 digit pin #

HALIMACS — Mon, 28 Mar 2022 00:11:12 GMT

@JL9 wrote:
Lol what the hell is going on did I miss something

@JL9

Let's just say there's been a bit of a soap opera going on with a particular user, and their many attempts to utilize various users and methods to increase their perceived 'value' to Public Mobile's reward system.

It's gotten a lot of the 'regulars' attention since this member doesn't seem to want to conform to certain beliefs and standards.

I could write more, but it's not worth elaborating.

Re: 4 digit pin #

Yummy — Mon, 28 Mar 2022 01:00:42 GMT

@Jb456 wrote:

https://productioncommunity.publicmobile.ca/t5/premod/moderationitemspage/tab/rejected

This is interesting link! How do you access or navigate it from main Community screen?
So if I see my post there does it mean it was 'deleted' by Oracle(s) as inappropriate or redundant?

Re: 4 digit pin #

softech — Mon, 28 Mar 2022 02:35:20 GMT

@Yummy Unmoderated items are posted moved by automatic filter, not by Oracle or CS Agent.

Sometimes when PM filter sensed something in the post that it thinks it looks like spam or so, it will automatically move the post there. Once the post in there, there is no way to move the post back.

However, the filter could make mistakes and moved legitimate posts into the unmoderated box. A common issue is when the post contacts 3G/LTE band info, the filter would somehow think it is spam and will move the post to unmoderated items