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    <title>topic Re: Network Locked Sim Card Inserted in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172615#M53593</link>
    <description>&lt;P&gt;I only have 1 unlocked phone the other is locked to Bell so I can't try it. I bought my phone unlocked and I'm positive it's still unlocked.&lt;/P&gt;</description>
    <pubDate>Mon, 24 Jul 2017 05:30:55 GMT</pubDate>
    <dc:creator>Frank96</dc:creator>
    <dc:date>2017-07-24T05:30:55Z</dc:date>
    <item>
      <title>Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172608#M53589</link>
      <description>&lt;P&gt;&lt;SPAN&gt;A couple hours ago&amp;nbsp;I started having problems with my Public Mobile SIM card. It cut off my data and service and requested I enter a password because my SIM card is "Network Locked". I've paid for the last 3 months with dynamic auto pay and have been doing so for a couple months now so this problem popping up is confusing. I'm on the $120 12 GB plan promotion and my next autopay date is set for July 31st. I have no idea what the problem is as I checked my account and it appears normal. I also put in a Bell SIM card and it worked fine on my phone so I know it's a Public Mobile SIM card problem. Any help will be appreciated as I am currently without service.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Jan 2022 19:23:52 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172608#M53589</guid>
      <dc:creator>Frank96</dc:creator>
      <dc:date>2022-01-04T19:23:52Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172610#M53590</link>
      <description>&lt;P&gt;what phone are you using? &amp;nbsp;did you buy it unlocked or did you unlock it? &amp;nbsp;could an update have relocked it? &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;also did you try the sim in a different phone?&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2017 04:53:13 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172610#M53590</guid>
      <dc:creator>mimmo</dc:creator>
      <dc:date>2017-07-24T04:53:13Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172611#M53591</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/21225"&gt;@Frank96&lt;/a&gt;, have you switched phones during your plan?&amp;nbsp; By inserting a Bell SIM I am assuming you have an unlocked phone?&amp;nbsp; If you are positive your phone is unlocked.&lt;/P&gt;&lt;DIV&gt;You will need to message a MOD for assistance, click on this link &lt;A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;&lt;FONT color="#0000ff"&gt;&lt;U&gt;Moderator Team&lt;/U&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;/DIV&gt;&lt;DIV&gt;to send a private message .&lt;/DIV&gt;&lt;DIV&gt;In your message please include:&lt;/DIV&gt;&lt;DIV&gt;* PM account email address&lt;/DIV&gt;&lt;DIV&gt;* SIM card number(if available)&lt;/DIV&gt;&lt;DIV&gt;* PM phone number&lt;/DIV&gt;&lt;DIV&gt;* Detailed explanation&lt;/DIV&gt;&lt;DIV&gt;Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;Make sure you have your notifications for private messages turned on and you can do that &lt;A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/user/myprofilepage/tab/user-preferences:private-messenger" target="_blank"&gt;&lt;FONT color="#0000ff"&gt;&lt;U&gt;here&lt;/U&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;/DIV&gt;&lt;DIV&gt;More info on moderators: &lt;A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank"&gt;&lt;FONT color="#0000ff"&gt;&lt;U&gt;https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452&lt;/U&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;/DIV&gt;</description>
      <pubDate>Mon, 24 Jul 2017 04:51:40 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172611#M53591</guid>
      <dc:creator>ShawnC13</dc:creator>
      <dc:date>2017-07-24T04:51:40Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172614#M53592</link>
      <description>&lt;P&gt;I switched phones during the first month and everything worked fine for the next couple months. I have an unlocked device that I was using on the Public Mobile network for the past 3 months.&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2017 05:30:05 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172614#M53592</guid>
      <dc:creator>Frank96</dc:creator>
      <dc:date>2017-07-24T05:30:05Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172615#M53593</link>
      <description>&lt;P&gt;I only have 1 unlocked phone the other is locked to Bell so I can't try it. I bought my phone unlocked and I'm positive it's still unlocked.&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2017 05:30:55 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172615#M53593</guid>
      <dc:creator>Frank96</dc:creator>
      <dc:date>2017-07-24T05:30:55Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172617#M53594</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/21225"&gt;@Frank96&lt;/a&gt;, what type of phone is your unlocked phone?&amp;nbsp; Were you using this phone and then all of a sudden it is now asking for an unlock code?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2017 05:45:29 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172617#M53594</guid>
      <dc:creator>ShawnC13</dc:creator>
      <dc:date>2017-07-24T05:45:29Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172618#M53595</link>
      <description>&lt;P&gt;Yes I was using the phone then it suddenly stopped working. It is a Samsung Galaxy S6. I might have figured out my problem. I bought the phone used from ebay and it was working on Public Mobile for 3 or so months before it suddenly stopped a couple hours ago. Since I used to work for Samsung I know a network lock screen when I see one so it might just be my phone relocked itself for some reason. Bell SIM card would have worked likely because it was a Bell unlocked phone. Probably the first and last time I buy a phone on ebay if this is the case.&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2017 05:51:15 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/172618#M53595</guid>
      <dc:creator>Frank96</dc:creator>
      <dc:date>2017-07-24T05:51:15Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/174307#M53596</link>
      <description>&lt;P&gt;I can unlock it for u for free&lt;/P&gt;</description>
      <pubDate>Mon, 31 Jul 2017 01:42:53 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/174307#M53596</guid>
      <dc:creator>instrumental</dc:creator>
      <dc:date>2017-07-31T01:42:53Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/280621#M53597</link>
      <description>&lt;P&gt;tell me the process of unlock network of samsung s6 edge t-mobile&lt;/P&gt;</description>
      <pubDate>Wed, 26 Sep 2018 18:16:54 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/280621#M53597</guid>
      <dc:creator>fahadmir</dc:creator>
      <dc:date>2018-09-26T18:16:54Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/280624#M53598</link>
      <description>&lt;P&gt;There is no steps I can do it cause I own GSM server&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 26 Sep 2018 18:18:54 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/280624#M53598</guid>
      <dc:creator>instrumental</dc:creator>
      <dc:date>2018-09-26T18:18:54Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/314211#M53599</link>
      <description>&lt;P&gt;Network locked simcard inserted&lt;/P&gt;</description>
      <pubDate>Thu, 10 Jan 2019 05:53:47 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/314211#M53599</guid>
      <dc:creator>Sammyjhonny</dc:creator>
      <dc:date>2019-01-10T05:53:47Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/314212#M53600</link>
      <description>&lt;P&gt;How&lt;/P&gt;</description>
      <pubDate>Thu, 10 Jan 2019 05:54:19 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/314212#M53600</guid>
      <dc:creator>Sammyjhonny</dc:creator>
      <dc:date>2019-01-10T05:54:19Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/314404#M53601</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/70642"&gt;@Sammyjhonny&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;How&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/70642"&gt;@Sammyjhonny&lt;/a&gt;&amp;nbsp;sorry, what's the question here?&amp;nbsp; You're trying to use PM and your phone is telling you the network is locked?&amp;nbsp; What provider did you get the phone from?&amp;nbsp; You need to contact them for an unlock code.&lt;/P&gt;</description>
      <pubDate>Thu, 10 Jan 2019 19:28:08 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/314404#M53601</guid>
      <dc:creator>srlawren</dc:creator>
      <dc:date>2019-01-10T19:28:08Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/319116#M53602</link>
      <description>&lt;P&gt;switched from virgin and now my phone says network locked . how to fix this&lt;/P&gt;</description>
      <pubDate>Thu, 24 Jan 2019 16:07:51 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/319116#M53602</guid>
      <dc:creator>Harry60</dc:creator>
      <dc:date>2019-01-24T16:07:51Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/319131#M53603</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/71728"&gt;@Harry60&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;switched from virgin and now my phone says network locked . how to fix this&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;You'll need to contact Virgin Mobile to get the phone unlocked before it can be used here.&lt;/P&gt;</description>
      <pubDate>Thu, 24 Jan 2019 16:36:20 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/319131#M53603</guid>
      <dc:creator>computergeek541</dc:creator>
      <dc:date>2019-01-24T16:36:20Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/406832#M53604</link>
      <description>&lt;P&gt;can you help me, i have the same issue&lt;/P&gt;</description>
      <pubDate>Sat, 10 Aug 2019 03:31:09 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/406832#M53604</guid>
      <dc:creator>srasuligejor</dc:creator>
      <dc:date>2019-08-10T03:31:09Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/406837#M53605</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/95146"&gt;@srasuligejor&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;can you help me, i have the same issue&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;Contact the previous carrier/provider that the phone was on. Or if Samsung then they can get you an unlock code.&lt;/P&gt;</description>
      <pubDate>Sat, 10 Aug 2019 03:36:17 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/406837#M53605</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2019-08-10T03:36:17Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/406838#M53606</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/95146"&gt;@srasuligejor&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;can you help me, i have the same issue&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;Network locked sim card means that your phone is locked to a different carrier. Only that other carrier or someone who sells unlocking codes or services can assist.&lt;/P&gt;</description>
      <pubDate>Sat, 10 Aug 2019 03:37:44 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/406838#M53606</guid>
      <dc:creator>computergeek541</dc:creator>
      <dc:date>2019-08-10T03:37:44Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/406839#M53607</link>
      <description>&lt;P&gt;Yea it can be done so easy&lt;/P&gt;</description>
      <pubDate>Sat, 10 Aug 2019 03:38:11 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/406839#M53607</guid>
      <dc:creator>instrumental</dc:creator>
      <dc:date>2019-08-10T03:38:11Z</dc:date>
    </item>
    <item>
      <title>Re: Network Locked Sim Card Inserted</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/509609#M53608</link>
      <description>&lt;P&gt;If that is a genuine offer, please, count me in... as I have the exact same phone AND issue.&lt;/P&gt;</description>
      <pubDate>Thu, 05 Mar 2020 11:25:50 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-Locked-Sim-Card-Inserted/m-p/509609#M53608</guid>
      <dc:creator>leonessity</dc:creator>
      <dc:date>2020-03-05T11:25:50Z</dc:date>
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