topic Promo Code after Registration in Get Support

Promo Code after Registration

lilydentremont — Fri, 25 Mar 2022 18:11:15 GMT

I just registered my daughter for a new account about 10 minutes ago and noticed afterwards there is a new promo: 12MONTHS2GB, which I did not know about when I registered her. Can I get it after the fact? It just happened.

Re: Promo Code after Registration

Meow — Fri, 25 Mar 2022 18:15:49 GMT

You should contact agent ASAP and explain you missed promo code. They could add it manually.

Send a private message to the CSA - agent by clicking https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Do not waste time with SIMon ('chat') and trying to create a ticket.

Re: Promo Code after Registration

Lovely2 — Fri, 25 Mar 2022 18:19:13 GMT

@lilydentremont

send a private message to CS_Agent Here

them will add for you.

Re: Promo Code after Registration

softech — Fri, 25 Mar 2022 18:15:58 GMT

@lilydentremont PM Support are usually very understanding and will try to accommodate. Simply open a ticket with them and ask them if they can apply the promote back

1. If you have access to Self-Serve My account: For faster response (2-48 hours) , Click on the bubble in the lower right to request CS Agent assistance, or use this direct link: https://publicmobile.ca/chatbot.

Start with typing "Submit a ticket", click "Contact Us", click "Other" from the choices, click "Click here to submit a ticket". Then follow to complete the ticket submission.

2. If you don't have access to My Account or have trouble with above method: you can Send a private message to the CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox, envelope on the top right, after ticket is opened. CS Agent will reply and work with you via messaging there