topic Returns in Get Support

Returns

bhealy — Wed, 23 Mar 2022 04:56:39 GMT

I just bought a certified iPhone 8 Plus through Public Mobile and I would like to return it. I didn’t realize it was so big. How do you do returns?

Re: Returns

softech — Wed, 23 Mar 2022 04:55:29 GMT

@bhealy return is easy. As long as you request within the 30 days from purchase. You just need to open ticket with PM Support and they will arrange the return slip , please open the ticket via direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox, envelope on the top right, after ticket is opened. CS Agent will reply and work with you via messaging there

Re: Returns

BKNS27 — Wed, 23 Mar 2022 04:59:59 GMT

@bhealy

Sorry to hear that it is too big for your liking. I would suggest you trade it for the iPhone 8 if it is less than 30 days of your purchase date. Just contact a CS_Agent by clicking on the envelope icon above and send them a private message with your order number.

I am sure they can help you with what you want.