topic Re: Alcatle Linkzone MW41NF looses profile in Get Support

Alcatle Linkzone MW41NF looses profile

JGaspar — Sun, 20 Mar 2022 20:33:53 GMT

Hello all, i have a Alcatel MW41NF, that altough configured with a profile and set as default, with no apparent reason every one or two days it looses profile and performs something like an auto reset and profile goes back to NULL and saved profile disapears. I do use it on several countries (US, CAN and Europe) .

Does anyone knows how to fix this to avoid the need to create a new profile every 2 days?

Re: Alcatle Linkzone MW41NF looses profile

softech — Sun, 20 Mar 2022 19:43:23 GMT

@JGaspar

Please note the APN profile name CANNOT contain a space.

Also make sure it is disconnected before you change the APN

Re: Alcatle Linkzone MW41NF looses profile

esjliv — Sun, 20 Mar 2022 20:35:33 GMT

@JGaspar - are you having the same issue as this member was?

https://productioncommunity.publicmobile.ca/t5/Get-Support/Alcatel-Linkzone-won-t-share-connection/td-p/249767

Re: Alcatle Linkzone MW41NF looses profile

JGaspar — Wed, 23 Mar 2022 17:40:57 GMT

Exactly, i will try as described to see if it works in my case. Thank you

Re: Alcatle Linkzone MW41NF looses profile

Community_QA — Wed, 23 Mar 2022 20:06:29 GMT

@0077 wrote:
@JGaspar
reset network settings and Changing APN Settings
and reboot phone,

or try to do factory reset.

@0077 you know what you are talking about? PHONE?

Re: Alcatle Linkzone MW41NF looses profile

JGaspar — Sat, 23 Apr 2022 06:57:46 GMT

iPad