topic Re: New customer forgot promotion code in Get Support

New customer forgot promotion code

RezaF — Sun, 20 Mar 2022 12:03:23 GMT

I am a new customer. At the time of activation I was unaware of a promotion for additional 2GB of data for 12 months.
can this be included? I just activated my account yesterday

Thank you

Re: New customer forgot promotion code

darlicious — Sun, 20 Mar 2022 12:21:43 GMT

@RezaF

Contact customer support and ask them to add the promocode to your account because you forgot to add it yourself. The same can be done with the referral code for the $10 bonus referral credit.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: New customer forgot promotion code

HALIMACS — Sun, 20 Mar 2022 12:51:28 GMT

@RezaF

Here's the promotional details :

https://productioncommunity.publicmobile.ca/t5/Announcements/FLASH-SALE-2GB-bonus-for-the-next-12-months-25-plans/td-p/797705

Bear in mind it's only applicable to $25 and up plans.

There is a concurrent promotion also on when activating on $35 and up plans, however that only provides 6 months of bonus 2GB. Make sure you request the 12-month promotion.

Re: New customer forgot promotion code

Meow — Sun, 20 Mar 2022 13:23:52 GMT

It definitely will not hurt to ask agent to apply promo code you missed or did not see at the screen where to apply when you signed up... Particularly if you signed up a day or two ago.

Re: New customer forgot promotion code

computergeek541 — Sun, 20 Mar 2022 21:18:47 GMT