topic Re: Usage history issues in Get Support

Usage history issues

Pigma — Tue, 04 Jan 2022 19:22:41 GMT

I would like to view my usage history - which is quite simple using the Self-Serve on the website. However, bad programming makes the page reset quite randomly. I pick a certain date to view, and it'll jump a few pages as requested, and then suddently reset the entire process and kill any progress I've done so far.

Anyways, I don't really care to have that issue resolved, as I've seen it's been reported before. I would, however, like to contact an admin that could send me a PDF version of my usage history to easily print and view.

Any suggestions on contacting anyone?

Thank you! 😃

Re: Usage history issues

mimmo — Wed, 19 Jul 2017 22:51:19 GMT

not sur if they have that option but try cotacting the mods by sending a private message.

To send a private message to the Moderator_Team click here

Re: Usage history issues

Raven_Jet — Wed, 19 Jul 2017 22:51:30 GMT

Try to make sure you clear cache before signing and trying again. You may also try another browser. Ok and finally make sure all your plug ins are up to date.

Re: Usage history issues

Luddite — Thu, 20 Jul 2017 00:02:27 GMT

Only the last 90 days of history is available; even to the moderators. Just had a look at my account and the search function works properly.