topic Re: Can't reset password in Get Support

Can't reset password

dmitri_t — Tue, 04 Jan 2022 19:22:37 GMT

Long story short I forgot my password for self serve, but when I try to reset it I get an error, "Sorry, we’re unable to verify your email address." I did recently get an activation email from PM, so I know my email address is correct in the system. Please help!

Re: Can't reset password

mimmo — Wed, 19 Jul 2017 16:27:40 GMT

@dmitri_t i think you will need to contact the mods.

To send a private message to the Moderator_Team click here

In your message send them:
1) account email address
2) PM phone number
3) explanation of what is happening
4) pin number security question answer (if you remember them)and your name, address

the items in 4 are tohelp them properly identify you.

Re: Can't reset password

dmitri_t — Wed, 19 Jul 2017 16:35:39 GMT

Thanks, I've sent them a message.