topic Re: Plan payment in Get Support

Plan payment

Curtis3 — Thu, 17 Mar 2022 16:08:57 GMT

Hello all.

So I made a payment online, this is the first time I didn't use a payment voucher and paid with my card. Public mobile just sent me a text message saying my plan did not review. But on my account it says my next payment is only due in April.

So did my payment work or not??

Re: Plan payment

Yummy — Thu, 17 Mar 2022 16:12:47 GMT

If your renewal is in April then added funds will be used then.

Is your service active?

Re: Plan payment

softech — Thu, 17 Mar 2022 16:12:51 GMT

@Curtis3 If it says next renewal date is April, it should be good

On My Account, confirm the account status., if it shows Active, you should be all good.

And, is your phone service working now? if not , try reboot and test again

Re: Plan payment

Curtis3 — Thu, 17 Mar 2022 17:34:39 GMT

Yes it is active

Re: Plan payment

Curtis3 — Thu, 17 Mar 2022 17:35:36 GMT

Everything seems to be working just fine.

Thank you