topic Account in Get Support

Account

Mrosengren — Mon, 14 Mar 2022 20:35:24 GMT

How do you tell which account is tied with which phone number? I have multiple numbers. If you don't know which email is tied to a number how do you figure it out?

Re: Account

darlicious — Mon, 14 Mar 2022 20:44:08 GMT

@Mrosengren

Either look for your welcome email from pm, log into each account and view your phone number. Otherwise I don't see another way of associating phone number to email.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: Account

esjliv — Tue, 15 Mar 2022 00:42:56 GMT

@Mrosengren - if you are able to log into the self serve accounts, the phone number is listed under the 'Plans and Add-ons' TAB. The phone number is listed at the top.

You can also look at the View Usage are in the self serve account, as you will see the phone number listed there more than others, so it will likely be obvious looking at this:

https://selfserve.publicmobile.ca/Overview/viewUsageChangePlan/