topic Re: Unable to create an account in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-create-an-account/m-p/797862#M531597 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/227869">@Saawan_1</a>&nbsp;wrote:<BR /><P>When I click on create an account, I enter my phone number but then I do not receive the 6 digit code. Can someone please help me create the account so that I can make changes regarding my payments</P><HR /></BLOCKQUOTE><P>Did you activate at a store or did you do the activation yourself?&nbsp; If you did the activation process yourself to become a new customer, the Self Serve account would have already been created.</P> Fri, 11 Mar 2022 22:04:21 GMT computergeek541 2022-03-11T22:04:21Z Unable to create an account https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-create-an-account/m-p/797859#M531595 <P>When I click on create an account, I enter my phone number but then I do not receive the 6 digit code. Can someone please help me create the account so that I can make changes regarding my payments</P> Fri, 11 Mar 2022 22:01:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-create-an-account/m-p/797859#M531595 Saawan_1 2022-03-11T22:01:32Z Re: Unable to create an account https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-create-an-account/m-p/797862#M531597 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/227869">@Saawan_1</a>&nbsp;wrote:<BR /><P>When I click on create an account, I enter my phone number but then I do not receive the 6 digit code. Can someone please help me create the account so that I can make changes regarding my payments</P><HR /></BLOCKQUOTE><P>Did you activate at a store or did you do the activation yourself?&nbsp; If you did the activation process yourself to become a new customer, the Self Serve account would have already been created.</P> Fri, 11 Mar 2022 22:04:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-create-an-account/m-p/797862#M531597 computergeek541 2022-03-11T22:04:21Z Re: Unable to create an account https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-create-an-account/m-p/797863#M531598 <P>Hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/227869">@Saawan_1</a>&nbsp;reboot the phone once and see if the text comes.&nbsp; If not, I think you can wait an hour to try again or open ticket with PM using the chatbot&nbsp;</P> Fri, 11 Mar 2022 22:04:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-create-an-account/m-p/797863#M531598 hTideGnow 2022-03-11T22:04:30Z