topic Re: Invoice Request in Get Support

Invoice Request

CheongKim — Fri, 11 Mar 2022 21:50:57 GMT

Invoice Request from 21.08 to 21.11

Re: Invoice Request

BKNS27 — Fri, 11 Mar 2022 21:35:40 GMT

You can print out your payment by login to account then click on View Payment History and change from Last 7 days to Last 6 months but it might not capture August 2021.

You can also contact a CS_Agent for the payment for those dates. They will send you an electronic copy through email or private messaging.

The CS_Agent by the Chat button or private messaging on this page.

Re: Invoice Request

dabr — Fri, 11 Mar 2022 21:29:53 GMT

@CheongKim You need to submit a ticket to customer support to get an invoice either via chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Or send private message (if unsuccessful with ticket) to CS_Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Invoice Request

hTideGnow — Fri, 11 Mar 2022 21:31:35 GMT

Hi @CheongKim

open ticket with PM support using the Chabot. They can prepare your the invoices in PDF. But it could take two or three weeks, so open the ticket now

Re: Invoice Request

computergeek541 — Fri, 11 Mar 2022 22:01:32 GMT

unnecessary repetition