topic Re: Data Usage detail in Get Support

Data Usage detail

hbalter — Tue, 04 Jan 2022 19:21:56 GMT

Trying to figure out why data usage is so high so want to look at daily usage but can't seem to get that anywhere. Main screen shows 10+ gb used but need to know when to figure out if there was a particuler day that ate up the data. Usage history is useless as just pages and pages of calls and texts but almost no usage data. How do I get detailed usage information?

Re: Data Usage detail

Samianauman — Mon, 17 Jul 2017 17:57:30 GMT

There's not much details on pm website.
If there's issue contact mod so they can verify the usage for you
Contact mod
Send your email address
Phone number
Explanation of issues
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Also for future reference you can download my data management or data witness works pretty well for keeping details of data usage and you can also create a plan for 90 days.

Re: Data Usage detail

xCameron94x — Mon, 17 Jul 2017 17:56:59 GMT

You should check your phone. Most phones show what app has used data. Facebook could have used x amount, ect ect. If you have an iPhone make sure your wifi sense setting is turned off. That uses data even if connected to wifi. Some androids have a similar feature (my honor 8 does). But your phone should give you a general understanding of what app has used what

Re: Data Usage detail

mimmo — Mon, 17 Jul 2017 18:41:12 GMT

Also install mydata manager its a great tool to track data usage and forcast usage