https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Phone/m-p/797572#M531392 <P>That's all there is to it,&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/142090">@cleeman</a>&nbsp;</P><P>&nbsp;</P><P>Just make sure you've used the correct SIM adapters to fit the new device SIM slot tray.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HALIMACS_0-1646961689835.png" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/61430i753B6E2F2FC63024/image-size/medium?v=v2&amp;px=400" role="button" title="HALIMACS_0-1646961689835.png" alt="HALIMACS_0-1646961689835.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HALIMACS_2-1646961710712.jpeg" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/61432i252B4C21EDA60B2C/image-size/medium?v=v2&amp;px=400" role="button" title="HALIMACS_2-1646961710712.jpeg" alt="HALIMACS_2-1646961710712.jpeg" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 11 Mar 2022 01:21:53 GMT HALIMACS 2022-03-11T01:21:53Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Phone/m-p/797571#M531391 <P>I have purchased a new phone. Can I just switch the SIM card from my old phone to my new phone?&nbsp; Am I able to keep my current phone number?&nbsp; If so, is there anything specific that I need to do to make it happen?&nbsp; Thanks!</P> Fri, 11 Mar 2022 01:20:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Phone/m-p/797571#M531391 cleeman 2022-03-11T01:20:04Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Phone/m-p/797572#M531392 <P>That's all there is to it,&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/142090">@cleeman</a>&nbsp;</P><P>&nbsp;</P><P>Just make sure you've used the correct SIM adapters to fit the new device SIM slot tray.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HALIMACS_0-1646961689835.png" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/61430i753B6E2F2FC63024/image-size/medium?v=v2&amp;px=400" role="button" title="HALIMACS_0-1646961689835.png" alt="HALIMACS_0-1646961689835.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HALIMACS_2-1646961710712.jpeg" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/61432i252B4C21EDA60B2C/image-size/medium?v=v2&amp;px=400" role="button" title="HALIMACS_2-1646961710712.jpeg" alt="HALIMACS_2-1646961710712.jpeg" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 11 Mar 2022 01:21:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Phone/m-p/797572#M531392 HALIMACS 2022-03-11T01:21:53Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Phone/m-p/797576#M531393 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/142090">@cleeman</a>&nbsp; - the account and phone number follows the SIM card. So, yes, remove the SIM and insert into the new phone if the SIM slots/holder are the same size.</P><P>&nbsp;</P><P>SIMs come in 3-in-1 sizes, so adapters can be added or removed as needed.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="esjliv_0-1633259841786.png" style="width: 456px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/54704iF5CA9DBC014F3338/image-dimensions/456x184?v=v2" width="456" height="184" role="button" title="esjliv_0-1633259841786.png" alt="esjliv_0-1633259841786.png" /></span></P> Fri, 11 Mar 2022 01:22:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Phone/m-p/797576#M531393 esjliv 2022-03-11T01:22:12Z