topic Re: Service in other provinces in Get Support

Service in other provinces

Boblue — Thu, 10 Mar 2022 14:48:05 GMT

Hi,

I am in Ontario and my plan allows for Canada wide calls.

If I travel to other provinces will my plan allow for roaming and will my data also work.

Thanks.

Re: Service in other provinces

Meow — Thu, 10 Mar 2022 14:50:34 GMT

Your plan being Canada wide should work wherever you are in Canada. SMS/Calls/Internet, no restrictions.

Re: Service in other provinces

softech — Thu, 10 Mar 2022 14:50:59 GMT

@Boblue No worry, Data is always Canada wide. And you have Canada Wide calling, so you are good to use PM service, both voice and data, in other province without issue

Re: Service in other provinces

Boblue — Thu, 10 Mar 2022 14:52:02 GMT

Thank you.

Re: Service in other provinces

BeachNBeer — Thu, 10 Mar 2022 14:55:46 GMT

@Boblue All will work fine as you're used.

Service in other provinces

darlicious — Thu, 10 Mar 2022 15:41:15 GMT

@Boblue

Here's the coverage map...

https://www.publicmobile.ca/en/on/coverage

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: Service in other provinces

Watsonia — Thu, 10 Mar 2022 16:24:37 GMT

I recently travelled to Quebec and had no issues. My data worked at regular speeds and I had coverage everywhere, so can confirm it will work fine.

Re: Service in other provinces

esjliv — Fri, 11 Mar 2022 11:53:55 GMT

@Boblue wrote:
Hi,
I am in Ontario and my plan allows for Canada wide calls.
If I travel to other provinces will my plan allow for roaming and will my data also work.
Thanks.

@Boblue - Roaming services is for use outside of Canada. Public Mobile provides services in the USA; this is when you would require your roaming option on your phone and additional Roaming addons purchased to have on your account.

But, as others are saying, if you have a Canada Wide calling plan, then as long as you are in Canada you services will work if your plan is Active.

And of course, if you have data left on your account to use, or if you are on a limited minute plan ensure you have those line items showing, in your Overview My Data & Add-Ons section, on your self serve so you can use those services.

My Data & Add-Ons section area here: