topic Re: SIM Card Replacement in Get Support

SIM Card Replacement

Vumpty — Wed, 09 Mar 2022 21:44:09 GMT

HI, I've lost my phone and sim card a couple weeks ago, I was wondering how I can get a new sim card with my old public mobile phone number on it?

Re: SIM Card Replacement

computergeek541 — Wed, 09 Mar 2022 21:48:10 GMT

@Vumpty wrote:
HI, I've lost my phone and sim card a couple weeks ago, I was wondering how I can get a new sim card with my old public mobile phone number on it?

SIM cards can be purchased from various retail locations or from the Public Mobile website. Once you have the SIM card, you'll need to log into your Self Serve account. Once in, click on Plans and Add-ons and then on Change SIM card.

Re: SIM Card Replacement

softech — Wed, 09 Mar 2022 22:14:20 GMT

@Vumpty You can get it in store like mobile stores in Walmart or Loblaws or Koodo stores. You should be paying around $10 ( some stores really inflates the price by a lot or some do not way to sell SIM card alone without activation) You can find a store here and call them ahead to assure they are selling it and selling at the right price

https://www.publicmobile.ca/en/on/store-locator

Re: SIM Card Replacement

esjliv — Wed, 09 Mar 2022 23:00:19 GMT

@Vumpty

As a guide, see "Changing Your SIM Card" at the bottom of this Help Article: https://www.publicmobile.ca/en/on/get-help/articles/sim-swap-fraud

Re: SIM Card Replacement

Yummy — Thu, 10 Mar 2022 00:36:49 GMT

Get new SIM from any source convenient to you. Log in to self-serving account and swap your SIM.

Re: SIM Card Replacement

esjliv — Thu, 10 Mar 2022 00:40:01 GMT

@Yummy wrote:
Get new SIM from any source convenient to you. Log in to self-serving account and swap your SIM.

@Yummy - did you just sum up the posts already posted? 😉

Re: SIM Card Replacement

BKNS27 — Thu, 10 Mar 2022 01:48:22 GMT

@Vumpty

You can order a PM SIM on sale at Canadian Cell Supplies for $5 then login to your account then click on Lost/Stolen Phone and click on Change SIM card.