topic Having a problem sending a work ticket in Get Support

Having a problem sending a work ticket

Tim57 — Sun, 06 Mar 2022 20:25:52 GMT

What is a phone number that I can call a real person at Public Mobile

Having a problem sending a work ticket

Tim57 — Sun, 06 Mar 2022 12:46:06 GMT

Re: Having a problem sending a work ticket

HALIMACS — Sun, 06 Mar 2022 13:25:37 GMT

There is no phone number @Tim57 , Public Mobile is a completely online customer service platform.

If you need to reach a Customer Support Agent, here's how to contact a CSA. There are 2 methods:

Use the ticketing system for a faster response time. Click here and type Customer Support Agent, then select Contact Us, then select Other (or the topic that more closely matches your request). Click the result which states Click here to submit a ticket and follow the prompts, or,
Send a private message to the Customer Support Agent by clicking here You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

Re: Having a problem sending a work ticket

HALIMACS — Sun, 06 Mar 2022 13:01:46 GMT

@Tim57

Is there an issue we may be able to help you with?

To get to them quickly, send a private message to the Customer Support Agent by clicking here You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.