topic Cancel voicemail in Get Support

Cancel voicemail

Grace9 — Sat, 05 Mar 2022 01:50:40 GMT

How to cancel my voicemail? Thx

Re: Cancel voicemail

softech — Sat, 05 Mar 2022 01:52:48 GMT

Try to "disable" voicemail, by dialing *004*8080000000#
This will cause all calls to either ring forever or get fast busy at the point they normally would have been diverted to the voicemail system.

Re: Cancel voicemail

BKNS27 — Sat, 05 Mar 2022 01:53:18 GMT

@Grace9

Voicemail is part of the PM plan.

Do you mean to erase message?

Click #7 to erase.

Re: Cancel voicemail

darlicious — Sat, 05 Mar 2022 01:58:42 GMT

@Grace9

You can use the extended absence option.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: Cancel voicemail

Grace9 — Sat, 05 Mar 2022 02:05:20 GMT

I want to turn off the voicemail just because too many harassing calls, every 2 or 3 minutes have a new voicemail.

Re: Cancel voicemail

softech — Sat, 05 Mar 2022 02:08:28 GMT

@Grace9 if you are getting that many calls , I suggest you to consider changing the phone number instead.

Re: Cancel voicemail

Meow — Sat, 05 Mar 2022 02:15:59 GMT

@softech wrote:
@Grace9

Try to "disable" voicemail, by dialing *004*8080000000#

'TRY"? Did YOU actually try that? I do not want to 'try' and screw up something when I would need agent's help. And yes, I would like to turn vmail off to avoid spam calls...

Re: Cancel voicemail

softech — Sat, 05 Mar 2022 02:17:19 GMT

@Meow I was trying to be polite to use the word Try 🙂

Cancel voicemail

darlicious — Sat, 05 Mar 2022 02:25:34 GMT

@Grace9

There are better options for you to use with Lenny being one of them....

https://productioncommunity.publicmobile.ca/t5/Get-Support/Lenny-the-Telemarketers-worst-nightmare/m-p/572114#M394021

You can also follow @Nezgar 's other suggestions in that post.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #

Re: Cancel voicemail

Nezgar — Sat, 05 Mar 2022 07:57:40 GMT

@darlicious wrote:
@Grace9
You can use the extended absence option.

Expanding on this suggestion, when you enable the "extended absense greeting" you then have the option to disable leaving a message. This is nice because junk calls will not result in messages you have to delete, but humans will hear a message from you saying something like you are not available and to try calling again later.

Steps to configure this option are here:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Disable-Voicemail/m-p/213805/highlight/true#M73059

Re: Cancel voicemail

Yummy — Sat, 05 Mar 2022 16:42:45 GMT

@softech wrote:
@Meow I was trying to be polite to use the word Try 🙂

This is understandable you trying to be polite 🙂

But the question still stands: did you do what you suggested to OP? I am very interested as spam calls started coming again: 'revenue' Canada, some Chinese ads (most likely), etc. all end up in vmail box.

Re: Cancel voicemail

softech — Sat, 05 Mar 2022 16:49:02 GMT

@Yummy @Meow Of course I tried and I know what I suggested

Again, that was my way to be polite to say Try.

Re: Cancel voicemail

Anonymous — Sat, 05 Mar 2022 16:51:47 GMT

@Yummy wrote:
@softech wrote:
@Meow I was trying to be polite to use the word Try 🙂
This is understandable you trying to be polite 🙂
But the question still stands: did you do what you suggested to OP? I am very interested as spam calls started coming again: 'revenue' Canada, some Chinese ads (most likely), etc. all end up in vmail box.

@Yummy : um...sooo...why wouldn't you try it? Or did you and found unsatisfactory results and so put that to softech?

Re: Cancel voicemail

softech — Sat, 05 Mar 2022 16:55:32 GMT

@Yummy @Meow

Background info:

Type what it does How to Enable how to disable

Variable

Redirects incoming calls after the call has not been answered for a specified period of time

Dial ‘*004*’ + ten-digit phone number + ‘#’ + SEND

Dial ‘#004#’

the number 8080000000 is just a random number. You can direct to some more serious places, police station? , if you like 🙂

Re: Cancel voicemail

Nezgar — Sat, 05 Mar 2022 17:26:03 GMT

Call forwarding to any USA number will succeed as far as configuration goes, but any forwarded calls will fail. 808 000 0000 is an invalid number in Hawaii's area code that can be used to ensure calls that otherwise would be diverted to voicemail, are instead given a call failure or busy message at the point of forwarding. 0000000000 is another number that will configure just fine.

The theory behind this is that this "might" show up to the scam/junk callers system as a call failure or disconnected line instead of an answered call, whether by you, or your voicemail.

Personally I only divert the *67 conditional call forward to a dead end, or Lenny. This is triggered for calls you manually decline (if they are obviously a spam/junk call) or from numbers previously added to your phones blocked callers list. These calls will then not reach your voicemail to further annoy you by having to delete their messages.

Re: Cancel voicemail

Meow — Sat, 05 Mar 2022 19:10:43 GMT

@softech wrote:
@Yummy @Meow

Background info:

Type what it does How to Enable how to disable
Variable Redirects incoming calls after the call has not been answered for a specified period of time Dial ‘*004*’ + ten-digit phone number + ‘#’ + SEND Dial ‘#004#’

Thank you @softech . I will try it now!

Where did you get that 'background info'? Any other tricks? Do you have or where can I find complete guide to PM phone system? Search function is not helpful at all and I know I saw few times the whole diagram... So I need a link to that diagram so I can copy it to my doc.

Re: Cancel voicemail

Anonymous — Sat, 05 Mar 2022 19:19:16 GMT

@Meow :

Re: Cancel voicemail

Meow — Sat, 05 Mar 2022 19:50:50 GMT

Much appreciated @Anonymous your effort. It still takes some time to put all those arrows, numbers, etc. on a picture.

And it is all about right key words... Bookmarked!

Re: Cancel voicemail

Anonymous — Sat, 05 Mar 2022 19:58:34 GMT

@Meow : Well...the term "call forwarding" had been used here.

For me, I have played around with those other options and didn't like that the caller would get some kind of error sounding thing as if to suggest there's a problem with the number or subscriber. I have been dabbling with pkaraa's idea of pressing the # a bunch of times. Not sure to what effect but whatever. It feels satisfactorily as though I'm "doing something". I'm the type to answer calls (if moment appropriate) . It's not the end of the world to me as it seems to be for others. If it's a recording, I hang up. If it wants me to press something, I don't. If it's a human I request that they remove me from their calling list. Life goes on.

Re: Cancel voicemail

Meow — Sat, 05 Mar 2022 20:05:05 GMT

@Anonymous wrote:
If it's a human I request that they remove me from their calling list.

And then 'human' happily says: 'No problem Sir, thank you for picking up my valuable call. I will remove you from MY calling list but since you confirmed you are alive and real I just updated those 55 other lists I am going to sell to other spammers'.