topic Re: Help in Get Support

Help

nadizich — Tue, 04 Jan 2022 19:21:12 GMT

I receive my Sim card registered online paid for the package online and no activation email was received and now the phone is not active and I cannot sign in and I cannot reach anyone can you please help me and tell me what to do

Re: Help

jeffster1970 — Sat, 15 Jul 2017 21:17:32 GMT

You need to contact one of the mods:

https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437

That gives you info how to contact them

Don't post private information here, but you direct message them and give them the details.

@nadizich wrote:
I receive my Sim card registered online paid for the package online and no activation email was received and now the phone is not active and I cannot sign in and I cannot reach anyone can you please help me and tell me what to do

Re: Help

Samianauman — Sat, 15 Jul 2017 21:48:01 GMT

Send a msg to mod they will look after you
Send a private message with your ph#, sim# and your email mod and they will get back to you when they can.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Help

shawnie_boy — Sat, 15 Jul 2017 23:16:18 GMT

@nadizich wrote:
I receive my Sim card registered online paid for the package online and no activation email was received and now the phone is not active and I cannot sign in and I cannot reach anyone can you please help me and tell me what to do

Ask the mods for a refund, what are you doing signing up for these plans at these new ridiculous prices.