topic Monthly Statement in Get Support

Monthly Statement

mchand21 — Thu, 03 Mar 2022 23:42:28 GMT

Does Public Mobile mail out monthly statements?

Re: Monthly Statement

Anonymous — Thu, 03 Mar 2022 23:46:04 GMT

No.

Re: Monthly Statement

computergeek541 — Thu, 03 Mar 2022 23:47:52 GMT

@mchand21 wrote:
Does Public Mobile mail out monthly statements?

They will not mail anything to you. You could request an electronic copy of a receipt, but you'll have to request it each time by opening a ticket through: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: Monthly Statement

Meow — Fri, 04 Mar 2022 00:14:47 GMT

@mchand21 wrote:
Does Public Mobile mail out monthly statements?

Nope. If you need a list of your usage you can get through self-service account and if you need something real official you will have to ask agent to generate and send you one.

Re: Monthly Statement

HALIMACS — Fri, 04 Mar 2022 00:14:51 GMT

@mchand21

Also, don't expect the statements they send to resemble what a post-paid carrier may provide.

As this is a low-priority request, expect to wait about 3-4 weeks from the time of the request.

Have a look at this thread for what you might expect:

Request a Receipt for your Account Charges from Pu... - Community (publicmobile.ca)

Re: Monthly Statement

BKNS27 — Fri, 04 Mar 2022 01:22:10 GMT

@mchand21

Simple answer…no. It will be sent by electronically to you once you put in a request to the CS_Agent.

If you need it for work, you can print out View Payment History and change the 7 day drop down to 30 days if that works for your employer. It will have the registered owner name on it.