topic Re: Friend code in Get Support

Friend code

Timtamarama — Thu, 03 Mar 2022 21:23:18 GMT

Signed up a friend but haven’t received my $10 off my account yet? also was supposed to get $5 off a month for 6 months but have not seen that added on yet either?

Re: Friend code

Anonymous — Thu, 03 Mar 2022 21:25:55 GMT

@Timtamarama : Only the new customer gets the $10. You get the $1 (if on old rewards). Did you activate them in December? Or did you get an email last month and activated them in February? A December activation should have shown up the first week of January. The February activation likely the first week of March (now..soon).

Re: Friend code

Timtamarama — Thu, 03 Mar 2022 21:28:28 GMT

Right they get the ten, I activate them in February. So I should see the $1 soon and the $5 also then too?

Re: Friend code

Anonymous — Thu, 03 Mar 2022 21:33:41 GMT

@Timtamarama : You should have seen the $1 almost immediately. If you didn't, and the friend got the $10 then they entered a valid but wrong code. If after 3 days they still don't then they'll need to contact the CSA's to get it applied. Not you.

Did you get the promo email in February? Not everybody did on all accounts. I have 3, got 1.

Re: Friend code

darlicious — Thu, 03 Mar 2022 21:34:19 GMT

@Timtamarama

Your friend gets the $10 bonus credit you get the $1 reward or 1 point depending on the program that you are on....if you qualified for the $30 bonus referral credit then I expect the first $5 credit to be credited tomorrow and you will be informed via text message from 611.

Check your rewards account for the $1 reward and the last 4 digits of your referred friends phone number to appear below. If the $1 reward (or 1 point) and phone number is not listed then a glitch occurred during activation when the referral code was entered and your friend will need to contact customer support with the referral code and preferably your phone number to confirm the correct code is entered on their account. Have them pass along their ticket reference # in case you do not recieve the first of your $5×6months bonus credit.

BTW..... if you are on the rewards program do not join the points program!

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: Friend code

darlicious — Thu, 03 Mar 2022 21:35:38 GMT

@Anonymous

Speedy Gonzales!

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.