topic Re: Need to write up a ticket in Get Support

Need to write up a ticket

RonaRobe — Thu, 03 Mar 2022 14:13:24 GMT

A need assistance from aCS agent to work on my account

Yummy — Thu, 03 Mar 2022 14:18:51 GMT

Ticketing systems might be still broken.

hTideGnow — Thu, 03 Mar 2022 14:23:52 GMT

HI @RonaRobe May I know what kind of help you need? maybe we can try to help?

but if you want to open ticket wtih CS agent instead, here you are:

Click on the Bubble or directly at : https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent

If you have problems submitting a ticket, you can also send a private message to the moderators (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

computergeek541 — Thu, 03 Mar 2022 16:25:16 GMT