Password reset

Eniolagilbert — Tue, 01 Mar 2022 11:42:00 GMT

I forgot my security question trying to reset my password and was asked to fill my security question

Re: Password reset

esjliv — Tue, 01 Mar 2022 11:45:55 GMT

@Eniolagilbert so if you don't know your security questions, you will need to contact customer support to reset your password, to get access to your self serve.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:

1 - Faster - Click the bubble comment circle on the bottom right-hand side of your screen,

or use this link to: Get Help With SIMon the Public Mobile chatbot

2 – Slower - Use this link to:

Contact Public Mobile Representatives (CSA) by submitting a message(ticket) to them here:

Private Message to Public Mobile Customer Support Agents (CSA)

Re: Password reset

computergeek541 — Tue, 01 Mar 2022 13:56:43 GMT

Re: Password reset

computergeek541 — Tue, 01 Mar 2022 16:02:36 GMT

topic Re: Password reset in Get Support

Password reset

Re: Password reset

Re: Password reset

Re: Password reset