topic Re: Searching private messages in Get Support

Searching private messages

darlicious — Mon, 28 Feb 2022 20:56:18 GMT

How do you search your private messages for just the messages from one user?

Freaking hate this new set up....I can't find anything quickly like before.....

Re: Searching private messages

Anonymous — Mon, 28 Feb 2022 21:00:19 GMT

Type something, click magnifying glass then choose a criteria below.

Re: Searching private messages

softech — Mon, 28 Feb 2022 21:02:56 GMT

@darlicious this works well for me

Re: Searching private messages

darlicious — Mon, 28 Feb 2022 21:03:09 GMT

@Anonymous

I can get them if they come up in the body of the message but I can't seem to get all the messages from one user to come up. Am I entering the name improperly?

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: Searching private messages

darlicious — Mon, 28 Feb 2022 21:04:02 GMT

@softech

Let me try again.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: Searching private messages

softech — Mon, 28 Feb 2022 21:04:05 GMT

@darlicious you clicked on the From button like what I did?

Re: Searching private messages

Anonymous — Mon, 28 Feb 2022 21:04:26 GMT

Well...there _is_ a difference between _ and - 🙂

Re: Searching private messages

softech — Mon, 28 Feb 2022 21:05:30 GMT

@darlicious who you are looking for?

I think the search work well for "banned user" as well .. i just tried 🤣

Re: Searching private messages

darlicious — Mon, 28 Feb 2022 21:17:56 GMT

Frustrating....."No messages found" is all that comes up. Apparently customer support not getting my messages isn't the only problem I have with my private messaging.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: Searching private messages

Anonymous — Mon, 28 Feb 2022 21:29:32 GMT

@darlicious : If you're looking for CS_Agent messages then I have experienced them removing them from my inbox in the past. Maybe Sent too, not sure.

Re: Searching private messages

hTideGnow — Mon, 28 Feb 2022 21:51:32 GMT

HI @darlicious I was able to search "CS_Agent" and found my messages

do you know if the message you got from the CS Agent main box or from Agent's own name? Maybe try with the agent name as well?

Re: Searching private messages

Meow — Mon, 28 Feb 2022 21:59:24 GMT

@hTideGnow wrote:
HI @darlicious I was able to search "CS_Agent" and found my messages

Same here. I tried few people I corresponded with and was able to filter messages from/to them with no problems. Including CS_Agent...

Searching private messages

darlicious — Mon, 28 Feb 2022 22:21:56 GMT

@Anonymous

I found what I was looking for.....the old fashion way....by manually searching back thru my messages. Unlike others I don't delete anything....lol....for anyone interested I was supplying info on everyone's favourite scammer who is constantly needing help pay for her plan or to find her many lost phones....who will hopefully lose her many community accounts next....finally.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: Searching private messages

hTideGnow — Mon, 28 Feb 2022 22:24:10 GMT

HI @darlicious so, you are helping her still even though you know what she is doing?

You have a big heart!!

Re: Searching private messages

darlicious — Mon, 28 Feb 2022 22:41:47 GMT

@hTideGnow

Lol....sure I'm helping poor Sarah......

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: Searching private messages

hTideGnow — Mon, 28 Feb 2022 22:44:19 GMT

@darlicious wrote:
@hTideGnow
Lol....sure I'm helping poor Sarah......

HI @darlicious , you are great, Sarah is one S--S is a 2nd one. Don't you find it wasting time?

Re: Searching private messages

darlicious — Mon, 28 Feb 2022 23:02:05 GMT

@hTideGnow

You are out of the loop on this one S--S has nothing to with the user I am referring to.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.