topic Re: Take your time Text in Get Support

Take your time Text

Buyrestore — Tue, 04 Jan 2022 19:20:35 GMT

Why am I not having Text service after almost 48 hours. Can it still be a port issue?????

Re: Take your time Text

evanh — Fri, 14 Jul 2017 12:56:16 GMT

In My Account, is your plan showing up correctly (with Text plan activated)? Are all other functions (Voice call and data) working?

If yes, there may be something stuck during porting. Send a Private message to Moderator Team with your SIM#, phone number, email, and description of the problem, and they will be more than happy to assist you.

@CS_Agent

Re: Take your time Text

Nsk143 — Fri, 14 Jul 2017 14:10:58 GMT

Try rebooting your phone or try a third party sms app just to double check. If not then contact mod.

Re: Take your time Text

Buyrestore — Fri, 14 Jul 2017 18:22:50 GMT

Thanks, my account shows only 2 options talk and data but I ordered the promo 90 day talk and text and then added the 6 gb data. Everything works and I receive texts but can’t send them. I assume the never activated me on the promo plan. No talk and text no PM. Hoping this doesn't have to be escalated to a third party.

Re: Take your time Text

Buyrestore — Fri, 14 Jul 2017 18:24:16 GMT

Already re-booted and nothing. I tried Hangouts and it worked on one son with android but not the other with iPhone.

Re: Take your time Text

Buyrestore — Fri, 14 Jul 2017 19:54:17 GMT

It took longer than I am use to with the other providers but that is why the savings is there. Thanks to Shazia for your proffesional follow-up.