topic Re: Banking sites loading super slow in Get Support

Banking sites loading super slow

Winning247 — Sat, 26 Feb 2022 18:26:49 GMT

Hi I noticed that when I try to login to my banking websites, they're super slow and take a long time to load. The page keeps spinning. I tried it on a few different banking and credit sites and it's the same.

However, when I use all other sites, it's loads fast.

Is there a reason for this?

I restarted my phone and it's still the same.

Re: Banking sites loading super slow

Yummy — Sat, 26 Feb 2022 18:29:36 GMT

I experience the same with Tangerine. It takes forever and sometimes I have to kill the page and start again.

I guess the way they design log in page with all security settings. But some banks are super fast...

Did you try accessing it with different browsers?

Re: Banking sites loading super slow

Spudster — Sat, 26 Feb 2022 18:36:36 GMT

@Winning247

I suspect a lot of banking traffic is the cause for this. Their servers are likely loaded.

You'll likely find that if you access these services outside of peak times, you'll get quicker results.

Re: Banking sites loading super slow

hTideGnow — Sat, 26 Feb 2022 19:03:23 GMT

Hi @Winning247 is it just 1 particular site or manu others? if just one,it likely is an issue of the site, maybe it is not mobile friendly? Or Try a different web browser, like Safari, Chrome, Samsung Internet...

If more than 1 site, try to to clear cache of the browser you are using. Also try to change the network to 3G Only or WCDMA only

Re: Banking sites loading super slow

BKNS27 — Sat, 26 Feb 2022 20:25:05 GMT

@Winning247

It also depends on the traffic to your modem or router.

Try clearing the cache and cookie on your browser and on the phone.

Re: Banking sites loading super slow

Winning247 — Tue, 01 Mar 2022 21:00:53 GMT

Thank you for all of the great feedback! It's only slow for those sites so it's probably their servers. I'll stick with my desktop for banking sites.

Re: Banking sites loading super slow

hTideGnow — Tue, 01 Mar 2022 21:20:59 GMT

Hi @Winning247 yes, not all sites are mobile friendly and that could make a big difference. Does it has an app? If so, go with it.