topic Data not working on my iphone in Get Support

Data not working on my iphone

smontic — Sat, 26 Feb 2022 05:16:36 GMT

I have a new simcard not working all the configuration seems good

Re: Data not working on my iphone

Anonymous — Fri, 25 Feb 2022 16:02:41 GMT

If you have the 15.4 beta then make sure you have the most recent version. There was an update.

Edit: And what about calls in/out? Texts in/out?

Re: Data not working on my iphone

Jb456 — Fri, 25 Feb 2022 15:47:33 GMT

@smontic So you were previously with Public Mobile and for some reason decided to get a new sim card? If so, did you log into account and click "Change Sim card" to attach the sim number to your account?

Are calls n text working?

Re: Data not working on my iphone

smontic — Fri, 25 Feb 2022 16:09:15 GMT

I'm just trying to update the phone to the last version.

I'm waiting for the end of the procedure.

Is a new simcard sms are working fine. Only data are not working

Re: Data not working on my iphone

smontic — Fri, 25 Feb 2022 16:10:15 GMT

First time with public mobile the sim card was activated in wallmart

Re: Data not working on my iphone

smontic — Fri, 25 Feb 2022 16:17:47 GMT

My iphone 11 is now in 15.3.1 data are still not working

Re: Data not working on my iphone

Anonymous — Fri, 25 Feb 2022 16:20:39 GMT

Can you do a full power off restart. Of course you turn on the cellular data, right 🙂 . And if you look on your self-serve overview page does it show a data line under My Data & Add-ons?

Re: Data not working on my iphone

hTideGnow — Fri, 25 Feb 2022 16:33:00 GMT

@smontic wrote:
My iphone 11 is now in 15.3.1 data are still not working

Hi @smontic Make sure your Carrier Profile is the latest one. If not, either pull it wirelessly or use iTune

Re: Data not working on my iphone

Yummy — Fri, 25 Feb 2022 17:11:43 GMT

@hTideGnow wrote:
@smontic wrote:
My iphone 11 is now in 15.3.1 data are still not working
Hi @smontic Make sure your Carrier Profile is the latest one. If not, either pull it wirelessly or use iTune

Is this all necessary (profile, itune, etc.) in order for iphone to work properly? Why so complicated. Still believe Android is most versatile and easiest to use particularly phones from 'big brands' (not alibaba stuff).

Re: Data not working on my iphone

hTideGnow — Fri, 25 Feb 2022 17:21:14 GMT

HI @Yummy Yes, Apple likes to take care of everything

With iPhone, they cannot really change the APN, it's the Carrier Profile , but it got pushed down. Usually wirelessly is good but I heard some people have difficulty with it and hence needs iTune

Yes, I rather Android. But for people who wants "peace of mind", it's either work or not work, when not work, they head over to Apple stores for support. That was the "cool" way visioned by Jobs 😞

Re: Data not working on my iphone

BKNS27 — Fri, 25 Feb 2022 17:59:26 GMT

@smontic

What model iPhone do you have?

If you are near an Apple Genius Care Centre, they can do a quick diagnostic on the phone.